Infosys at Quadient Innovation Day 2025

Event Overview

Join Infosys, the global platinum sponsor at Quadient Innovation Day 2025, on November 5–6 at the Dallas/Plano Marriott at Legacy Town Center. This premier event brings together over 100 CCM and CX leaders to explore the future of customer communications. Discover cutting-edge innovations in AI, accessibility, and cloud-based CCM solutions, and gain insights from real-world success stories.

Exclusive Session

Title: Hyper-Personalization as a Growth Lever: Moving Past Omni-Channel to True Relevance

Speaker: Parthiban Chinnasamy, Practice Engagement Manager, Infosys

Description: Omni-channel delivery is no longer enough to capture customer attention. Today’s audiences expect experiences that feel uniquely theirs—timely, contextual, and deeply relevant. This session explores how hyper-personalization can become a strategic growth-driver, moving beyond generic engagement to deliver tailored solutions powered by data, AI, and predictive insights. Discover how organizations can leverage personalization to boost retention, unlock new revenue streams, and build lasting customer trust.

Event Description

Join Infosys, a Platinum Sponsor at Quadient Innovation Day 2025, November 5–6 in Dallas, TX, to explore the future of customer communications. This dynamic event brings together CCM and CX leaders to share insights, innovations, and strategies that drive hyper-personalized engagement, operational efficiency, and digital transformation.

Key Takeaways

• Future of Customer Communications
  Learn how CCM and CX strategies are evolving with AI, accessibility, and cloud-based solutions.

• Hyper-Personalization as a Growth Lever
  Move beyond omni-channel delivery to create deeply relevant, contextual experiences powered by data and predictive insights.

• Real-World Success Stories
  Gain actionable insights from proven customer engagement strategies and industry best practices.

• Exclusive Roadmap Preview
  Get an early look at Quadient’s 2026 roadmap and upcoming innovations.

• Networking Opportunities
  Connect with 100+ CCM and CX leaders to exchange ideas and explore collaboration.

About Infosys

Infosys is a Global Leader in Next-Generation Digital Services and consulting. We enable clients in 59 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.