Government Innovation Showcase Victoria 2026

Event Overview

Government Innovation Week Victoria 2026 brings together senior public sector leaders, digital specialists, cybersecurity professionals, and industry partners to accelerate Victoria’s transition toward a more connected, AI enabled Government 3.0 future. As the state advances its AI Mission Statement, the event focuses on scaling digital platforms, enhancing cyber resilience, and modernizing data foundations to deliver smarter, trusted public services at scale. Infosys is participating as a Silver Sponsor, showcasing our AI-first, cloud-powered, and data-driven solutions that support ethical, resilient, and measurable public sector transformation.

Event Description

Government Innovation Week Victoria is a pivotal platform for agencies and councils seeking to translate digital ambition into operational reality. With four cornerstone events—the Government Innovation Showcase, Cyber Security Showcase, Local Government Focus Day, and Digital Leadership Day—the week explores how Victoria is strengthening its digital foundations, workforce capabilities, and secure technology ecosystem. Key themes include responsible AI adoption, modern data architectures, whole-of-government service redesign, and cybersecurity resilience.

Infosys will focus on demonstrating how our Infosys Cobalt cloud ecosystem, Infosys Topaz AI solutions, and deep public sector expertise help governments modernize legacy systems, unlock productivity, and deliver responsive, citizen-centric experiences. Attendees can expect insights on AI readiness, secure transformation, data-led decision-making, and service modernization strategies aligned with Victoria’s digital agenda. We bring proven global experience supporting government agencies as they build resilient, ethical, and future-ready digital environments.

Key Takeaways

• Learn how Infosys enables secure, scalable, AI-driven public sector transformation.
• Discover strategies for modernizing government platforms and data foundations.
• Explore real-world examples of responsible AI adoption in public services.
• Gain insights into improving productivity through digital workflows and automation.
• Understand best practices for strengthening cyber resilience across agencies.
• Engage with Infosys experts and government leaders on next gen digital models.
• Explore solution demos that showcase cloud, AI, security, and digital experience innovations.
• Network with peers, partners, and technology decision-makers across Victoria.

Speaking session

Panel Discussion

• Title: Next-Gen CX Innovation within Transport, Health, and Education - Successful Initiatives Shaping the Future of Victorian Public Service Delivery Leading into 2027-2028
• Session Details: A deep dive discussion on next gen customer experience innovations across transport, health, and education, highlighting successful initiatives shaping Victoria’s public service delivery through 2027–2028. The panel—joined by Sharon Hakkennes, Jess Nichol, and Madhu Pulasseri, will explore AI-enabled transformation, integrated service design, and the future of citizen centric delivery.

Speaker

• Madhu Pulasseri
  AVP and Head of Business, Victoria & Federal Government, Infosys
• Sharon Hakkennes
  Chief Digital Health Officer, Victorian Department of Health
• Jess Nichol
  Director, Customer Experience, Department of Transport and Planning

About us:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.

With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.