Workflows that Think. Experiences that Transform.
In a world rapidly shifting from digital workflows to AI driven enterprise acceleration, organizations need solutions that act, adapt, and scale in real time. Infosys helps enterprises activate this next frontier by combining Agentic AI, industry specific workflows, and experience centric CRM to create outcomes that are intelligent, autonomous, and deeply human centered.
The next chapter of enterprise transformation is here, one where AI doesn’t just support work but actively shapes it. As a ServiceNow Global Elite Partner, Infosys helps customers accelerate their transformation journeys using next generation technologies across IT and business functions, unlocking experiences that are smarter, faster, and deeply personalized
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Transformational Areas
With the rise of autonomous workflows and connected experiences, the enterprise playbook is evolving fast. Our 2026 transformation priorities focus on building smarter workflows, enabling Agentic AI, and elevating customer experience through modern CRM.
Industry Workflows
Agentic AI
Customer Experience & CRM
Customized workflow solutions tailored to industry-specific needs, enabling operational excellence, seamless process integration, and scalable transformation.
Next-generation AI capabilities and solutions that autonomously support, decide, and act across enterprise processes—driving intelligent automation, hyper-personalization, and continuous optimization.
AI-powered CRM and experience management solutions that enhance engagement, streamline service interactions, and deliver superior, end-to-end experiences.
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About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
