NRF 103rd Annual Convention and Expo – Retail’s BIG Show 2014

Event Overview

National Retail Federation’s (NRF) flagship industry event held annually in New York City

The event is considered a melting pot of retailers – representing global companies, national retail chains and main street retailers. Infosys is a Silver sponsor of NRF Retail’s BIG Show 2014.

Why attend?

With more than 27,600 attendees, here’s an unparalleled wealth of industry experience and knowledge just waiting to be discovered. The NRF Expo houses more than 500 solution providers, showcasing cutting-edge products, technologies, services, and solutions from marketing to sales to fulfillment.

Join us at booth for a sneak peek of the latest Infosys offerings. Also meet our experts at meeting rooms.

Session Details

Session description

Much of the buzz in retail is around knowing consumers in real time and the promise this holds for transforming both the industry and the customer experience across channels. The amount of publicly-available information consumers are sharing knowingly and unknowingly is a goldmine for retailers. This session will provide a holistic approach to devise relevant, personalized offers, products and services to consumers. This is based on their ‘consumer DNA’ – at the right time, place and channel. Join industry experts along with leading retailers who have established consumer-centric retail operations by driving a comprehensive rethink of every aspect of their business.

Speaker profiles

Mark Rummell, Head of Merchandise Planning, Shopbop

Mark has over 12 years of broad experience in retail strategy and operations with a unique combination of strong data analytics capabilities, knowledge of luxury fashion domain, and deep technology expertise. Mark has successfully managed and implemented large consumer-centric initiatives.

Robert Mills, Chief Information Officer, Ulta Inc.

Rob Mills is a highly respected technology executive with a career spanning more than 20 years in strategic technology planning, e-commerce, and operations leadership. Rob leverages his expertise in custom and package solutions (e.g., SAP, ATG, and IBM WebCommerce) to provide the high-level direction needed to drive innovation and promote market-leading products and services. In turn, this helps outpace competitors and establish new industry standards.

Melissa Flicek, Director – Project Delivery, Target.com

Melissa Flicek joined Target’s Financial and Retail Services division in 2005. Her department was responsible for the REDcard products, global call centers and loyalty programs. She moved to Target Technology Services in 2009, where she has been responsible for marketing and Target.com development.

Sanjeev K. Singh, Executive Vice President and Chief Information Officer, Follett Corporation

Sanjeev K. Singh leads business transformation at Follett. Previously, Sanjeev was the CIO at Jos A Bank, a specialty men’s retailer based in Baltimore. Sanjeev is an active member of the NRF Tech CIO Council and National Association of Corporate Directors. Sanjeev has a master’s in business administration from Washington University, St.Louis, and a master of science degree from University of Huddersfield, UK.

Dinesh Bajaj, Vice President – Retail, CPG, Logistics, Infosys

Dinesh Bajaj is responsible for creating strategic planning, go-to-market strategies and client relationships. He holds a master’s in business administration from the Indian Institute of Management Bangalore (IIMB) and a bachelor’s degree in mechanical engineering.

Girish A. R, Vice President & Head – Products and Platforms, Retail, CPG, Logistics, and Life Sciences, Infosys

Girish has worked extensively with global retailers and consumer goods companies in their technology-led transformation initiatives. His current role is akin to an entrepreneur-in-residence, incubating and commercializing innovative software products and platforms. An author of multiple patent filings, his work and views are covered by leading media and analyst publications. He is a mechanical engineer from University Visvesvaraya College of Engineering (UVCE), Bangalore and a management graduate from Indian Institute of Management, Bangalore (IIMB)