Modern Customer Experience Conferences

Event details | Event overview | Session details

Event details

Date: March 31 – April 2, 2015
Time: 8 a.m. – 5 p.m. PT
Venue: Kiosk #SA8, The Venetian, 3355 Las Vegas Blvd. South, Las Vegas, NV 89109

Speaker: Phil Freegard
Rupinder Kahlon

Event overview

This interactive three-day event features the latest and best Oracle customer experience solutions for services, commerce and sales / CPQ. The event focuses on challenges, business goals and powerful technologies that can help your organization create a successful and unique customer experience.

Connect with Infosys

Constellation Research analyst R "Ray" Wang, Founder and Chairman of Silicon Valley based Constellation Research, Inc., will speak on Disrupting Digital Business: Digital Transformation in Customer Experience. This will be followed by a workshop on Innovative User Adoption Strategies led by Infosys.

Meet us at booth #SA8 to get a feel of some of the industry-leading solutions. Jumpstart your CX cloud journey with:

  • Infosys CX cloud for communications
  • Infosys CX cloud for industrial manufacturing
  • Infosys CX cloud for hi-tech
  • Infosys CX cloud for retail
  • Infosys CX cloud for financial services
  • Infosys CX cloud for hospitality

Why attend?

Peer into the future of customer experience management with dynamic peer discussions and executive-level sessions that address specific challenges and opportunities within the customer journey.

Who should attend?

Chief of sales, customer experience professionals, VP sales, VP customer experience, heads of customer service.

Session details

Topic: Innovative User Adoption Strategies
Date: April 1, 2015
Time: 3:30 p.m. – 5:00 p.m.
Location: Kiosk #SA8, The Venetian, 3355 Las Vegas Blvd. South, Las Vegas, NV 89109
Moderators: Phil Freegard
Rupinder Kahlon

Session description

This two-hour workshop will explore effective user adoption strategies so participants can learn where to invest their time and resources for optimal results. The group will be exposed to a series of demonstrations, including user experience and design, smartphone use, social networking, collaboration, and sales coaching. This will provide the group with an opportunity to see how they can engage with technology and share ideas and effective tactics to ensure successful, fast adoption. The results from four different workshops will be shared the following day in a general session.

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