Infosys Positioned as a 'Challenger' in Gartner's Magic Quadrant for IT Services for Communications Service Providers, Worldwide

Infosys has been recognized as a Challenger in Gartner’s Magic Quadrant for IT Services for Communications Service Providers, Worldwide. The assessment authored by Jouni Forsman, Norbert J. Scholz and Amresh Nandan (*), evaluated 17 global vendors on current offerings and overall strategies, as well as their future initiatives and product roadmaps.

Infosys believes that the company has been named a Challenger for its consultative skills for digital transformation and capabilities in IT services for communications service providers (CSPs). Infosys has over 20 years of industry experience and has a proven track record of supporting more than 50 globally acclaimed telcos including cable, mobile virtual network operators, and media and entertainment organizations. Today, the Infosys Communications practice leads the way in big-ticket programs for communication services providers (CSPs) across spectra — whether it is focusing on cost improvements, developing business models for new markets, or deploying new technologies like 4G and cloud. We partner with CSPs and offer them sourcing and managed services options, adding measurable business value at every turn of their growth journey.


"It is no longer enough to do a good job in helping CSPs run their existing business effectively. Leading CSP partners are also expected to help CSPs create new capabilities that bring revenue from new services. This includes helping CSPs maximize the benefits of their existing assets in the digital context." mentions Gartner's Magic Quadrant.

This Magic Quadrant helps communications service provider CIOs identify and evaluate suppliers to meet their operational IT service needs. The profiled vendors have expertise in discrete and multiyear engagements around CSPs' operational IT in a multiregional context.(*)

About Gartner's Magic Quadrant

Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Source (*): Gartner, Magic Quadrant for IT Services for Communications Service Providers, Worldwide, 14 July 2016, Jouni Forsman et al.