NelsonHall Recognizes Infosys as a Leader in Cognitive & Self-Healing IT Infrastructure Services
Infosys has been positioned as a Leader in NelsonHall's (Vendor) Evaluation & Assessment Tool (NEAT) 2025 report for Cognitive & Self-Healing IT Infrastructure Management. The report assessed vendors across four key market segments, and Infosys emerged as a Leader in all categories – 'Overall', 'AI Capabilities', 'Server-Centric Services Capability', and 'Cognitive Service Desk Capability'. The recognition underscores Infosys’ strong position in the fast-evolving domain of cognitive and self-healing IT infrastructure management – by virtue of its sustained investments in IP, next-gen capabilities, and innovative offerings led by Infosys Topaz™ and Infosys Cobalt™.
Infosys is cited for its innovation-driven approach to transforming IT infrastructure using AI and cognitive technologies. With a strong focus on cognitive and AI-driven capabilities, Infosys leverages AIOps, GenAI, and SRE-led operations to deliver self-healing and value-based infrastructure services for IT management. Its flexible and scalable service models, ranging from managed services to consumption-based and outcome-based pricing, cater to the varied needs of enterprises. The report acknowledges Infosys’ comprehensive service portfolio that reflects its robust IP and investments in cloud and AI to address diverse client needs in IT infrastructure transformation. It also highlights Infosys’ innovation hubs, which enable co-creation and rapid prototyping of cloud-first solutions.
Infosys leverages a vast and growing ecosystem of partnerships with hyperscalers, startups, and academic institutions to foster next-generation innovation and cultivate a highly skilled workforce. This recognition affirms Infosys’ commitment to enhancing cognitive and self-healing IT infrastructure management through strategic investments in intellectual property, accelerators, and digital reskilling programs. It also reflects the company’s emphasis on localization and sustainability that drive excellence for global enterprises.
