Bengaluru, India – June 08, 2023
Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has been positioned as a Leader in the IDC MarketScape: Asia/Pacific Intelligent Digital Workplace Services 2023 Vendor Assessment. Infosys was recognized for its intelligent digital workplace services (IDWS) offerings that aim to humanize workplace experiences and build a resilient and sentient enterprise, delivering tangible business outcomes across enterprise productivity, employee experience (EX), and financial performance. The report also noted that Infosys places ‘human experience’ at the center of its workplace offering citing Wongdoody, Infosys' full-service creative and consumer insights agency, which provides expertise to design bespoke workplace experience transformation journeys for customers and employees.
The IDC MarketScape assessed and analyzed 11 IT service providers from Asia/Pacific region offering intelligent digital workplace services based on a comprehensive framework and set of parameters. The report further acknowledged the IDWS offering by Infosys which is supported by a host of robust solutions and platforms across the entire employee life cycle encompassing EX transformation, engagement enhancement, talent attraction, and retention. These platforms include Launchpad for new employee onboarding, Workplace Suite for AIOps (Artificial Intelligence for IT operations), and Wingspan for personalized, multimodal learning journey design and digital skilling. Additionally, the report, emphasized Infosys’ ability to offer customers a wide breadth of engagement and contractual terms for clients, including establishment of joint ventures, financial engineering, business relationships, outcome and risk-based models for workplace services based on customers' requirements and maturity.
Pushkaraksh Shanbhag, Associate Research Director, Cloud and IT Services Research, IDC Asia/Pacific, said, "Over the last few years, hybrid work has emerged as the dominant enterprise operational model, bringing with it new and elevated expectations from digital workplace environments — enhanced and customized workplace experiences; a highly instrumented, intelligent, and automated environment to drive productivity and efficiency; and a workplace that can tangibly support enterprise objectives at the highest level. Infosys’ digital workplace services with its well-articulated workplace transformation advisory and implementation capabilities, will be a partner of choice in this age of hybrid work."
Rajesh Varrier – EVP, Global Head of Digital Experience and Microsoft Business, Infosys, said, "This recognition by IDC MarketScape is a testament to our unwavering commitment to deliver cutting-edge digital solutions that empower organizations to stay ahead in the ever-evolving business landscape. At Infosys, we continue shaping the future of work and helping our clients achieve their business goals with confidence and agility. With our deep expertise in digital transformation, we are well positioned to help our clients navigate the challenges and opportunities of the digital age and drive meaningful outcomes that create sustainable business impact.”
To read this report, please visit: https://www.infosys.com/services/digital-workplace-services/insights/intelligent-digital-workplace-services-2023.html
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by the cloud. We enable them with an AI-powered core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.
Certain statements in this release concerning our future growth prospects, financial expectations and plans for navigating the COVID-19 impact on our employees, clients and stakeholders are forward-looking statements intended to qualify for the 'safe harbor' under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding COVID-19 and the effects of government and other measures seeking to contain its spread, risks related to an economic downturn or recession in India, the United States and other countries around the world, changes in political, business, and economic conditions, fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India and the US, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property and general economic conditions affecting our industry and the outcome of pending litigation and government investigation. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2022. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company's filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.
For more information, please contact: PR_Global@infosys.com