North American Rail Modernizes Order & Tracking Platforms on GCP

Canada’s largest railway and one of North America’s leading transportation and logistics providers had built its IT landscape over several decades to meet evolving customer and operational needs. While effective in the past, the resulting ecosystem of legacy applications introduced complexity, reduced agility, and increased operational risk in a fast moving digital environment.

To address these challenges, the client launched SCIO (Supply Chain Integration and Orchestration)—a strategic digital transformation program aimed at modernizing customer facing and operational platforms. SCIO supports the organization’s cloud first strategy to deliver next generation digital experiences, improve operational efficiency, and accelerate time to market for new capabilities.

The program focuses on modernizing Order Management and Tracking systems by transitioning from legacy architectures to cloud native, API first platforms. Beyond modern user interfaces, SCIO enables real time visibility, self service capabilities for customers and partners, and improved system resilience. The initiative was designed to support 10x business growth, while avoiding traffic spikes, backend outages, and operational disruptions.

Infosys partnered closely with the client to define the target cloud architecture, migrate critical workloads to Google Cloud, embed security and resilience by design, and establish scalable DevOps, SRE, and cost governance practices—laying the foundation for future digital services and analytics at enterprise scale.

10X

Scalability readiness

High availability

Improving resilience

Faster

Time to market

Lower

Operational costs

Key Challenges

Large portfolio of tightly coupled legacy applications
Limited scalability and frequent backend availability risks
Slow deployment cycles and high operational overhead
Inflexible infrastructure hindering rapid experimentation
Need for real time visibility and customer self service

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Infosys Approach

Defined a cloud first modernization roadmap aligned with SCIO objectives
Migrated order management and tracking platforms to Google Cloud
Adopted API first architecture for customer and partner integrations
Embedded resilience through multi region deployments and DR automation
Enabled autoscaling, rate limiting, and traffic protection
Implemented DevOps, SRE, and CI/CD pipelines for rapid delivery
Established cloud governance, cost controls, and security guardrails

The Solution

Cloud native platform modernization to enable scale, resilience, and digital agility

Infosys delivered a comprehensive cloud modernization solution for the SCIO program, focused on transforming legacy order management and tracking systems into scalable, cloud native platforms on Google Cloud. Applications were redesigned using microservices, containerization, and serverless components to ensure elasticity, high availability, and faster deployments.

API first integration enabled seamless connectivity for customers and partners, while managed services reduced operational complexity. Multi regional architecture, global load balancing, and automated disaster recovery were implemented to ensure resilience and uptime. Security was embedded by design through fine grained IAM, network isolation, and WAF protection.

Infosys also introduced enterprise wide DevOps, SRE, and observability practices, along with cost governance and automation. The modern platform now supports real time visibility, self service capabilities, and rapid rollout of digital features—providing a robust foundation for future growth and innovation.