Financial Services, Insurance and Healthcare: Growth, Transformation & Compliance
At Infosys Consulting Financial Services, Insurance and Healthcare, we empower global banking, payments, capital markets, retirement services, and insurance firms to achieve tangible business outcomes. We guide our clients through their entire journey, from strategic vision to practical implementation, leveraging the power of enterprise AI to unlock new growth opportunities, accelerate transformative initiatives, and ensure robust regulatory compliance. Our expert consulting services are tailored to the unique challenges and opportunities within each sector, driving sustainable value and future-ready solutions.
OUR CENTERS OF EXCELLENCE
Banking and Payments
Reimagining retail and commercial banking of the future, with next-generation lending experiences, payment journeys, product strategy, and customer servicing.
Capital Markets
Unlocking opportunities in wealth and investment management, with facilitated client relationships, transformed retirement services, and digitized core processes.
Risk and Compliance
Leveraging advanced technology to transform AML and fraud operations, streamline KYC, strengthen risk and resilience, and manage regulatory change.
Retirement Services & Insurance
Innovating with invisible underwriting, operations optimization, digital tools and platforms, and intelligent and touchless journeys.
Insights
Our offerings
Strategy to Implementation: The new business paradigm requires a new type of partner who can bring end-to-end expertise under one roof:
- As is’ evaluation, ‘to be’ definition, gap assessment and transformation blueprint
- Simplification and streamlining of operating models
- Process reengineering and optimization
- Digitization and automation using latest technologies
- Launch new digital products / channels to engage customers
- Innovation leveraging fintech eco-system and product / vendor evaluation
- User journey definition, CX transformation and omni-channel integration
- Reimagine employee experience to fulfil customer journeys
- Refining decision making through big data, analytics, AI / ML
- Data assets rationalization and reporting transformation
- Requirements elicitation, development oversight and coordination
- Benefits tracking & value realization
Why Choose Infosys Consulting?
Digital Lab & Factory Operating Model
Accelerating from Idea to Impact
We empower our clients to rapidly translate innovative ideas into tangible results through our cutting-edge Digital Lab & Factory operating model. This proven approach seamlessly bridges the gap between concept and execution, leveraging industry-tested methodologies to accelerate their journey from the drawing board to impactful outcomes.
AI-Powered Value Creation
Unlocking Data Potential, Scaling AI Impact
We empower your organization to leverage an AI-First Strategy, advanced solutions, and robust platforms to fully capitalize on enterprise data assets and rapidly scale AI initiatives across all business functions, driving significant and measurable value.
Customer-Centric Alignment
Orchestrating Seamless Experiences
Our Service Design Framework ensures a powerful alignment between leadership vision, strategic objectives, and the realities of customer journeys. We achieve this by meticulously mapping the end-to-end customer experience, connecting it directly to supporting colleague journeys, underlying data infrastructure, and essential back-end capabilities. This holistic approach drives truly customer-centric outcomes.
Measurable Impact Framework
From Strategy to Tangible Results
Our proprietary Value Realization Methodology (VRM™) establishes clear traceability of measurable outcomes, ensuring a direct line of sight from your strategic objectives all the way through to operational execution and realized value.
Intelligent Process Optimization
Data-Driven Process Excellence
We leverage Process Mining to seamlessly integrate traditional process analysis with the power of data-centric and machine learning technologies. This enables a deeper understanding of your operations, leading to significant improvements in both process efficiency and overall effectiveness.
Optimized Agile Delivery
Global Agility, Maximized Value Our distributed Agile Delivery Model optimizes the onsite-offshore approach to minimize dependencies, accelerate delivery timelines, and provide access to a global pool of world-class talent, ultimately maximizing the value delivered to your organization.
