Infosys Launches Over 200 Enterprise AI Agents, Part of Infosys Topaz™ AI Offerings and Google Cloud

Infosys has launched of over 200 enterprise AI agents powered by Infosys Topaz™ AI offerings and Google Cloud’s Vertex AI Platform. The AI agents are designed to drive tangible outcomes for enterprises by transforming complex workflows and managing intricate, multi-agent business operations efficiently at scale, accelerate decision-making and reduce costs.

Leveraging advanced machine learning and cognitive architecture, these agents are equipped with powerful capabilities such as data extraction to transform raw inputs into actionable insights and multimodal functionality to handle diverse data types effectively. They ensure secure communication through encrypted channels and uphold robust data privacy measures to protect sensitive information. Additionally, the enterprise AI agents feature autonomous decision-making, allowing them to independently analyze scenarios and act on complex tasks, enhancing operational efficiency.

The enterprise AI agents enhance financial operations, focusing on improving accuracy and efficiency. These agents are designed to handle complex financial tasks and provide valuable insights. They help financial institutions mitigate risks, optimize investment strategies, and enhance customer interactions.

  • Fraud Detection

    Fraud Detection
    Identifying and preventing fraudulent activities by efficiently and accurately processing Suspicious Activity Reports (SARs).

  • Credit Risk Management

    Credit Risk Management
    Financial Analysis chatbot to query creditworthiness of clients to minimize risks.

  • Investment Management

    Investment Management
    AI based tool that optimizes algorithms to maximize returns on trading.

  • Customer Relationship Management

    Customer Relationship Management
    Providing personalized financial products tailored to individual needs and support.

Financial Services

The AI agents in healthcare aim to revolutionize patient care and streamline administrative processes. They assist in diagnostics, treatment planning, personalized care and operational efficiency. These agents help healthcare providers deliver better patient outcomes and improve the overall efficiency of healthcare systems.

  • Personalized Treatment Plans

    Personalized Treatment Plans
    Tailoring treatments based on individual patient data using AI models.

  • Appointment Scheduling Assistant

    Appointment Scheduling Assistant
    An AI agent to assist in scheduling appointments thereby reducing the burden of paperwork and administrative duties.

  • Predictive Analytics for Patient Outcomes

    Predictive Analytics for Patient Outcomes
    Forecasting patient health trends and outcomes.

  • Personalized Summaries

    Personalized Summaries
    AI agents can generate personalized summaries based on the patient's medical history and current health status.

Healthcare

In the telecom sector, our AI agents optimize network performance and enhance customer experience. They help in managing large volumes of data and improving service delivery. These agents ensure seamless connectivity and provide proactive solutions to potential issues.

  • Network Optimization

    Network Optimization
    Enhancing network performance and reliability by predicting network demand, detecting anomalies, and dynamically adjusting capacity.

  • Customer Support Automation

    Customer Support Automation
    Providing instant support and resolving customer queries.

  • Predictive Maintenance

    Predictive Maintenance
    AI agents enhance network efficiency by detecting faults and optimizing resource allocation.

  • Churn Prediction

    Churn Prediction
    Identifying customers at risk of leaving and taking preventive measures.

Telecom

AI agents in manufacturing focus on improving production efficiency and quality control. They assist in monitoring processes and predicting maintenance needs. These agents help manufacturers reduce downtime, improve product quality, and optimize supply chains.

  • Predictive Maintenance

    Predictive Maintenance
    Forecasting equipment failures to prevent downtime.

  • Quality Control

    Quality Control
    Ensuring products meet quality standards through AI powered defect classification.

  • Supply chain management

    Supply chain management
    AI agents forecast demand, optimize inventory, manage the supply chain, and streamline logistics.

  • Customer Experience

    Customer Experience
    AI Agents for complex issue resolution and analytics.

Manufacturing

Our AI agents in retail enhance customer experience and streamline operations. They provide insights into customer behavior and optimize inventory management. These agents help retailers personalize shopping experiences and improve operational efficiency.

  • Personalized Recommendations

    Personalized Recommendations
    AI agents to suggest alternate products or complimentary products based on customer data and preferences.

  • Inventory Management

    Inventory Management
    Optimizing stock levels to meet demand.

  • Customer Sentiment Analysis

    Customer Sentiment Analysis
    Understanding customer feedback and improving services.

  • Sales Forecasting

    Sales Forecasting
    Predicting future sales trends to inform business strategies.

  • Customer Experience & Support

    Customer Experience & Support
    The AI-powered shopping assistant is designed to enhance the in-store and online shopping experience for customers by helping them find the best products.

Retail