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Case Study

Implementation of Fleet Efficiency and Safety Solution for a Global Automaker

Absence of real time fleet monitoring system and an integrated data hub were causing inefficiency and safety concerns in fleet operations for a large automotive company.

The client chose Infosys as their partner of choice to build a cloud based integrated data hub solution with real time tracking of location and safety of a fleet of school buses with an aim of mitigating risks and managing daily operations making them efficient and reliable.

Key Challenges

  • Applications involved in planning daily routes, driver assignment, managing driver overrides and other operational functions were not in sync
  • Inability to detect safety alerts like over speeding, stop signs at designated stops
  • Lack of data collection mechanism from buses and drivers

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The Solution

Infosys delivers an efficient fleet management solution for buses across 450 locations

Real Time Tracking of School Buses

  • Real time ingestion of telemetry events from school buses into a single cloud based platform - totaling 27 million events per day
  • On-the-fly stream analysis to detect vehicle stop and door open events, and red flagging if that is not in designated geo fence
  • Real-time ETA calculation and notifications provided to the parent’s mobile app

Increased Fleet efficiency

  • Built an intelligent and efficient planning module to perform daily planning of routes and stoppages in an optimized manner
  • Integration of driver and parent app for smoother operations and communications
  • Provision for drivers to change plan and merge runs through the driver application
  • Automating driver payroll processing based on journey data collected from buses en route and driver sign-in/sign-out
  • Integration with big data and analytics to discover areas which needed optimization

Future ready fleet management solution while optimizing costs

  • Built on serverless architecture to provide a zero-cost solution when the buses are idle and not running
  • Scalable architecture to reduce lead time for new business in new school districts
  • High performing solution

Benefits

   

Real time monitoring and reporting of 44,000 buses across 450 locations

Real-time visibility and communication to parents and schools increased customer satisfaction score

Increased efficiency of fleet operation by real time data flow through 15+ integration points