Infosys established an ecosystem for robust application development and maintenance to transform application management at the global specialty chemicals company.
Our team managed SAP as well as non-SAP applications across North and South America, the Asia-Pacific (APAC), and Europe, Middle East and Africa (EMEA) regions in a 24x7 managed services model.
Infosys developed and delivered more than 100 application information documents during the transition phase, and created a knowledge management portal. Our team established a joint Service Integration and Management office focusing on IT infrastructure library (ITIL) process integration and standardization.
