Infosys Positioned as a Leader in ISG Provider Lens Digital Banking Services U.K. 2021 report
In its ISG Provider Lens™ Quadrant report, Digital Banking Services U.K. 2021, ISG has recognized Infosys as a Leader across four quadrants: Core Modernization and Integration Services, Banking Governance, Risk and Compliance Services, Transformational and Digital Banking Services and Payment and Card Processing Services. The report evaluated a total of 23 providers of Digital Banking Services in the United Kingdom.
Key highlights from the report:
- Core Modernization and Integration Services:
- Continuous customer engagement, improved brand strategy for the company owned platform - Finacle, and investment in innovative technologies are paving the way for Infosys’s market leadership in the core modernization and integration segment.
Customer diversification through platform integration, increased global adoption of Finacle, owing to increasing brand awareness, coupled with proprietary product offerings, and better customer service through continuous customer engagement are some of the key strengths of Infosys in this quadrant.
- Banking Governance, Risk and Compliance Services:
- Infosys is leveraging its deep domain expertise, partner ecosystem, and augmented native platform capabilities to offer a broad and diversified product suite to its clients.
The key strengths of Infosys in the quadrant include, a broad and diversified product suite, comprehensive risk solutions portfolio, robust partner ecosystem, and risk solutions for supporting London interbank-offer-rate (LIBOR) transactions.
- Transformational and Digital Banking Services:
- Infosys holds a leadership position in the digital banking services owing it its comprehensive digital engagement solutions, bundled around Infosys Cobalt - a proprietary cloud-based solution, which is helping it to win customer credibility and large deals.
Infosys is leveraging on its key strengths such as a broad product suite, notable credibility and trust, and a comprehensive strategy and vision in the critical verticals of corporate and retail banking verticals, to assert market dominance in this quadrant.
- Payment and Card Processing Services:
- Infosys offers open banking as a packaged service and supports its clients with a robust partner ecosystem which helped it to emerge as a strong leader in the exponentially growing payment industry.
Infosys’s key strengths in this quadrant include open banking capabilities which are being offered as a packaged service to lower costs and improve efficiency, a robust partner ecosystem and a deeply integrated value chain.