The client is a large US-based banking and mortgage services company. Deploying their new loan origination system was proving difficult for the bank due to lack of visibility between IT and the business. Infosys helped them discover and map the relevant business processes, enabling better decision-making, faster implementation, and zero risk.
In trying to implement their new loan origination system, the client faced issues like:
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Top-down approach for accurate process discovery
Seamless implementation of the new LOS within the deadline with zero risk
Identified gaps at the right stage of product implementation
Enhanced data quality and integrity across all downstream applications and reporting
Enabled robust decision-making with the right information