Insights
Infosys Bank Tech Index Volume 6: Corporate and Commercial Banks
Corporate and commercial banks continue to rely on multiple legacy trade finance platforms, creating fragmentation, manual workarounds, and operational risk. Modernization is becoming urgent as generative AI, real-time payments, and stablecoins reshape client expectations and execution speed. Banks are applying AI across customer service, case creation, liquidity forecasting, and payment routing to improve decisions and reduce losses without slowing business. At the same time, onboarding simplification is rising as a top priority, as clients push for faster, more predictable experiences. Talent constraints remain a key limitation, especially for skills spanning trade products, risk, and modern technology.
Key highlights include
Legacy complexity is widespread
68% of trade finance systems are two or more legacy systems older than eight years.
Onboarding simplification leads priorities
29% rank streamlining SME onboarding as the top technology priority for corporate banks.
AI is already delivering measurable outcomes
61% of deployed AI initiatives generate measurable business value for this segment.
Download the report to explore more.
For the complete findings across all banking segments, read the Infosys Bank Tech Index – Volume 6, or visit the Bank Tech Index home page to browse the full series.
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