At Infosys BPM, we synergize our profound domain expertise in healthcare business process solutions, highly adaptable operating model, and seamlessly integrated IT-BPM solutions to proactively tackle the evolving dynamics of the healthcare industry.

Our innovative healthcare process in BPM is meticulously crafted to revolutionize existing operating models, elevate overall business performance, and implement standardized processes of the healthcare industry, all while significantly curtailing operational costs. Through the strategic infusion of cutting-edge technology and agile methodologies, we empower healthcare organizations to navigate complex challenges with efficiency and precision, enhancing the overall business process of the healthcare industry.

Key Highlights

Infosys BPM Healthcare Payer Service Offerings

AI and Automation Driven Point Solutions to Drive Efficiencies

AI and Automation driven point solution to drive efficiencies

Talk to our experts

Discover the power of AI and automation-driven point solutions tailored specifically for the dynamic landscape of healthcare payers. Our cutting-edge technology harnesses the potential of artificial intelligence to streamline processes and drive unprecedented efficiencies throughout your organization. From claims processing to member service, our solutions optimize every facet of your operations, ensuring smoother workflows and faster turnaround times.

With our AI and automation-driven point solutions, healthcare payers can revolutionize how they manage risk assessment, fraud detection, and member engagement. By leveraging advanced algorithms and predictive analytics, we empower insurers to make data-driven decisions with confidence, leading to improved outcomes and increased profitability. Embrace the future of healthcare administration with our innovative tools that propel your organization towards success in an ever-evolving industry.


Challenges & Solutions

We leverage our proprietary transition methodology and knowledge management tool - DigiTran™ to ensure seamless and risk-free transition

We leverage our distributed delivery operating model (DDOM), robust governance and Process Progression Model (PPM) to improve quality and turnaround time in a cost-effective manner.

We leverage our suite of point solutions – Discover™, XtractEdge™, Digital Command Console (DCC)™ etc. that focus on unearthing and eliminating non-value add process activities across healthcare services.