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Infosys Healthcare Business Process Operations

Overview

At Infosys BPM, we synergize our profound domain expertise in healthcare business process solutions, highly adaptable operating model, and seamlessly integrated IT-BPM solutions to proactively tackle the evolving dynamics of the healthcare industry.

Our innovative healthcare process in BPM is meticulously crafted to revolutionize existing operating models, elevate overall business performance, and implement standardized processes of the healthcare industry, all while significantly curtailing operational costs. Through the strategic infusion of cutting-edge technology and agile methodologies, we empower healthcare organizations to navigate complex challenges with efficiency and precision, enhancing the overall business process of the healthcare industry.

Key Highlights:

AI and Automation Driven Point Solutions to Drive Efficiencies

AI and Automation Driven Point Solutions to Drive Efficiencies

Talk to our experts

We provide implementation services on all Healthcare Information Systems from our product partners including EMR, Practice Management System (PMS), Laboratory Information System (LIS), Radiology Information System (RIS) and Pharmacy Information System (PIS).

Our Healthcare Information System Center of Excellence has a team of healthcare Information Technology experts, including MDs, Ph.Ds, HC Informatics, MBAs, Engineers, Technical Architects and Project Managers with rich healthcare industry experience and certifications in partner products. We have partnerships with leading global EMR and healthcare IT product vendors.

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Challenges & Solutions

We leverage our proprietary transition methodology and knowledge management tool - DigiTran™ to ensure seamless and risk-free transition

We leverage our distributed delivery operating model (DDOM), robust governance and Process Progression Model (PPM) to improve quality and turnaround time in a cost-effective manner.

We leverage our suite of point solutions – Discover™, XtractEdge™, Digital Command Console (DCC)™ etc. that focus on unearthing and eliminating non-value add process activities across healthcare services.