A global technology company serving the utility, industry, transportation, and infrastructure industries wanted to establish a digital thread to enhance its manufacturing capabilities and increase automation.
The company faced hurdles due to delays in receiving validation requirements from engineering teams of clients for proposed configurations. In addition, lack of automation resulted in up to 20% errors in manufacturing orders.
Infosys integrated sales, engineering and manufacturing with smart automation, and reduced order to delivery times of products from 12 weeks to less than eight days.
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Digital thread accelerates configure-to-order time from 12 weeks to eight days
Infosys established a digital thread to integrate manufacturing across the motor unit of the company. The objective: improve configure-to-order lead time from 12 weeks to eight days, and reduce manufacturing errors due to human intervention.
Our team evaluated the existing system, identified components to be automated, and developed a systems architecture to link multiple systems and streamline data.
Infosys collaborated with technology partners to integrate a product lifecycle management (PLM) solution, and a configuration platform to align the product from engineering and sales to manufacturing and service, with the downstream SAP ERP system. Our team also integrated an industrial IoT solutions platform with upstream SAP and downstream CNC machines.
Our digital solution enabled the company to reduce overall motor order processing time by automating the order process, which now eliminates design validation by the engineering team.
The new solution simplifies the customer experience, allowing product customization and configuration based on the field application. It also translates client inputs for motor features and functions in the configurator platform to engineering specifications in the CAD and PLM systems.
The company now generates machine NC codes automatically, which are directly entered into the machining systems for manufacturing. Our solution drives production planning based on demand, shop floor execution, quality check and delivery.
Reduced delivery time from 12 weeks to eight days
Introduced 40%+ automation in the process
Reduced manufacturing errors
Enabled systematic collaboration between the R&D and sales teams
Improved the configure-to-order (CTO) system from 50% to 95%