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Infosys solutions simplify invoicing and data management

Iroquois Gas Transmission is a partnership of five US and Canadian energy companies that operates an interstate natural gas pipeline.

Key Challenges

Iroquois Gas Transmission sought to upgrade IT systems to address several issues –

 

inconsistent connectivity

 

difficulty in printing reports

 

cumbersome user interface

The Impact

90%

reduction in the time required to produce a single invoice

 

Significant savings in cost and effort for reporting

Line

The Brief

Iroquois exceeded industry benchmark status in the regional pipeline category

99%

of users voted IOL 4-5 on availability

95%

ranked 4-5 on speed

89%

ranked 4-5 on user friendliness

95%

voted 4-5 on connectivity

Line

Infosys Solution

Infosys reengineered IOL using a web-based framework.

Infosys solutions simplify invoicing and data management

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Infosys reengineered IOL using a web-based framework. Our web solution provided convenient printing as well as a ‘save’ feature in diverse formats.

We transformed the user experience by incorporating functionalities such as a tabbed screen for smoother navigation, a collapsible tree view menu, advanced sorting, and collapsible panels. We incorporated a user-friendly interface and functionality to save output in Adobe Portable Document Format.

Speed meets simplicity

We redesigned business-critical applications at Iroquois to improve the user experience

Uninterrupted access

Uninterrupted access

Our development team maintained the design and structure of the legacy application to ensure continuity in application usage by users.

Automated invoice generation

Automated invoice generation

Infosys reengineered Iroquois Gas Invoicing (IGI), a local application to calculate and generate invoices for customers. We transitioned it from a Citrix-based Microsoft Windows application to a web solution for automating invoice calculation.

Seamless data exhange

Seamless data exhange

We streamlined the Electronic Data Interchange (EDI) system at Iroquois to improve speed and performance. The EDI upgrade had a zero defect score during user acceptance testing. Post-implementation, Iroquois ranked it as the best project implementation as of date.

Benefits

Users rated efficacy of the revamped application in an independent third-party survey:

99% of Users voted IOL 4-5 on availability

99% of Users voted IOL 4-5 on availability

89% Ranked 4-5 on user friendliness

89% Ranked 4-5 on user friendliness

95% Ranked 4-5 on speed

95% Ranked 4-5 on speed

95% Voted 4-5 on connectivity

95% Voted 4-5 on connectivity

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