|8:30 a.m. – 9:00 a.m.
|| Breakfast and introductions
|9:00 a.m. – 9:15 a.m.
|| Welcome note by Dinesh Bajaj, SVP and Industry Head, Retail, Infosys
Digital transformation initiatives in retail, consumer packaged goods (CPG), and logistics industries and their QA imperatives
|9:15 a.m. – 9:50 a.m.
|| Keynote address: Building independent QA organization
Lessons learned related to implementing Test Center of Excellence (TCoE) service model and how centralization can drive process standardization and cost effectiveness. The speaker will also talk about providing test coverage to IT transformational initiatives and challenges relating to adoption and organizational change management.
Ken Rath, VP, IT Strategic Services, Tiffany & Co.
|9:50 a.m. – 10:30 a.m.
|| Delivering value to Digital business’ by adopting artificial intelligence (AI) and machine learning (ML) concepts in QA
How can QA organizations add value in terms of improved time to market, improved customer experience and minimizing risks by leveraging AI and ML concepts. These techniques can help optimize testing effort, identify high risk / failure points, assess end customer sentiments among other things. The session will also cover Infosys view of how QA ecosystem will transform itself into a ‘self-guided,’ ‘deep-learning-enabled,’ and automated stage-gate system.
Shishank Gupta, VP & Head, Infosys Validation Solutions
|10:30 a.m. – 10:45 a.m.
|10:45 a.m. – 11:15 a.m.
|| Digital Transformation – Necessitates transformation in QA strategy
With digital transformation, technologies / platforms are becoming more and more open and transparent with lesser control over our messaging to the consumer world. How do we convert this challenge in to opportunity by having effective QA strategy for your organization?
Rags Seshadri, Director, Web Development, Estee Lauder Online
|11:15 a.m. – 11:55 a.m.
|| Panel discussion: QA strategies in the digital era around omnichannel testing (mobile point-of-sale, Internet of Things, security, big data, and DevOps)
- Rolando Balcarcel, Head of QA, GIS, Estee Lauder
- Dawn Clemens, QA Manager, Tiffany and Co.
- Rashonda Adkins, Sr. Manager of QA , Ferguson Enterprises
- Matt Walton, Sr. Manager Global QA, Testing and Process, The Hershey Company
- Shishank Gupta, VP & Head, Infosys Validation Solutions
- Srini Polisetty, Head of QA, Retail and Manufacturing, Infosys – Moderator
|11:55 a.m. – 12:25 p.m.
|| Digital application quality at scale using the cloud
Digital transformation is driving organizations to deliver their products and services through an omnichannel experience within ever-decreasing release timeframes. Ensuring high quality in digital experiences has a variety of challenges for today’s QA teams, such as capturing real user experiences across web and mobile platforms. This talk will discuss the industry trends, challenges associated with testing digital platforms, and how cloud solutions enable quality assurance at speed and scale.
Stuart Kozola, Sr. Manager, Retail Specialist, Perfecto
|12:25 p.m. – 12:30 p.m.
|| Closing remarks by Srini Polisetty, Head of QA Services, Infosys
|12:30 p.m. – 2:00 p.m.
|| Lunch and networking