Date November 20, 2018

Venue Espace Grande Arche Paris

Event overview

Looking for the right product to take your employee and customer experience to the next level? Connect with Infosys at Now Summit Paris. Register here to meet with our experts.

Realize how you can deliver great customer experience, operational efficiency and cost benefits by leveraging ServiceNow as the service management platform for IT and Beyond. Learn how you can enhance employee and customer experiences by simplifying and automating processes in HR, CSM, PPM, Security, Facilities, Operations, GRC (GDPR), and more. Also, connect with service management consultants, ServiceNow subject-matter experts, and service integration and management (SIAM) specialists.


Infosys at Now Summit Paris

The flagship event of ServiceNow in France which is a 1-day conference brings together stakeholders across industries to focus on Service Management, under one roof.

Infosys’ theme at Now Summit Paris is ‘Accelerate Digital Transformation with AI-Powered Service Experience’. Our lead solution built on the ServiceNow platform – The Infosys Enterprise Service Management Café is Infosys’ accelerator for ServiceNow implementation and a one-stop shop for end-to-end service management needs. The solution has been proven to reduce effort and timelines by 40-50%. Learn how it is helping organizations embrace digital transformation.

Visit the Infosys booth at the Expo hall to connect with our experts and explore possibilities.

Solution Showcase

Drop by the Infosys booth to know more about how our offering can help you embrace digital transformation where our experts will showcase demos on:

  • AI with ServiceNow for IT and Beyond
    Get to know about new ways to create smarter service management experience with accelerated productivity
  • Futuristic Service Portals to Amplify Digital Experience
    Explore AI powered Self Service Portals and NextGen IT Portals
  • Customer Service Management
    Explore the platform to simplify, automate and integrate other enterprise functions
  • Beyond IT Solutions - HR, Facilities, GRC, Industry Solutions
    Discover the benefits of leveraging the platform as a single system for IT and Beyond
  • ITOM - Cloud, Orchestration, Service Mapping, Event management
    Find out how you can build an intelligent IT operations system with better control and visibility

Meet the Experts

Access a free consultation with our experts at Now Summit Paris to learn how you can improve the way your organization works.

Umashankar Lakshmipathy

Umashankar Lakshmipathy
Sr. Vice President and Head – Cloud, Infrastructure, and Security (Europe), Infosys

Umashankar heads cloud, infrastructure, and security sales for Infosys in Europe. He has been involved in infrastructure services for around 19 years in his overall IT experience of 25 years. As a part of the leadership team in Europe, his responsibilities include developing and building infrastructure / outsourcing practice. He is also involved in building teams across North America, Europe, the Middle East and Africa (EMEA), and Asia Pacific (APAC).

Arvind Raman

Arvind Raman
Global Head - IT Service Management, Infosys

Arvind possesses diverse experience in design and implementation of large, service management, and infrastructure transformation programs. A winner of the International IT service management leadership award, he is an expert in strategy definition and execution, practice management, talent management, thought leadership, and innovation. He has intellectual property (IP) rights for Green Information Technology framework, and is an official reviewer of the IT Infrastructure Library (ITIL) V3 and ITIL V3 2011 updates.

Biswakesh Patnaik

Biswakesh Patnaik
ITSM ServiceNow Practice Leader, Infosys

Biswakesh heads the IT Service Management and ServiceNow offerings for Infosys in Europe and UK. He has 18 years of experience in IT Strategy Consulting, IT Service Management Consulting. His experience in the IT Industry spans across areas of Process Consulting, Strategy Consulting, CIO Advisory, ITIL based Service Delivery, IT Program Management, Major Process Rollouts and Transformations.

Related Reading

Service Experience Transformation

Why Enterprise Service Management is No Longer Just About IT