In this ‘Always On’ connected world, Digital Adoption is gaining pace and scale. Given the recent disruptions and paradigm shift in our daily interactions, there is an urge for organizations to scale digitally in weeks compared to years in pre-disruption era. Also, as digital becomes the primary channel of interaction, companies need to re-align the strategy, planning and adjustment of development initiatives if they want to offer customer experiences suited to the current trends

Join us to learn how our experience in digital engagements with clients can provide a synergy of solutions in a matter of weeks—resulting in retention of customers, increased sales through digital channels and improved overall customer satisfaction.


Infosys and Blue Acorn iCi are Platinum sponsors at Adobe Summit 2022. Summit 2022 is a global virtual event with innovative keynotes, more than 200 sessions and training workshops across 10 content tracks, and networking activities. It’s a unique opportunity to join a community of Experience Makers from around the world to learn, be inspired, and make connections. Ultimately, it will empower you to create better customer experiences for all.


Date: March 15-17, 2022

Location: Free virtual event

Theme: Delivering the Complete Customer Experience

Register for the event


Driving Change: The Future is Human Experience

Date: Tuesday, March 15, 2022 | 14:30 – 15:00 PT | 17:30 – 18:00 ET | 22:30 – 23:00 GMT | 04:00 – 04:30 IST (March 16, 2022)
Session ID: S823


Chris Guerra, Co-CEO, Blue Acorn iCi
Steve White SVP, Commerce, WONGDOODY

Indicators predict a significant return to physical retail, putting pressure on companies to deliver cohesive experiences across online and offline channels. The human aspect of retail will once again be at the forefront and experiences that solve their problems will rise to the top. From store re-designs and touch-less environments to conversational commerce, leaders in retail are investing in technology and data that can facilitate Human Experiences. By focusing on delivering Human Experiences, retailers can identify new opportunities to meet shopper needs at every channel while driving long-term loyalty and revenue growth.

In this session, you’ll learn:

  • The four requirements for delivering Human Experiences in retail, including last-mile logistics and store design
  • Real-life examples of how companies deliver Human Experiences and what they gained from it
  • Unique insights into what post-pandemic consumers expect from their online and offline shopping experiences, and how you can meet those expectations

Register to attend