Date and Venue: May 11 - 12, 2022 in New York and Hague
May 25 - 26, 2022 in Sydney and Las Vegas


Event Overview

Infosys is a Select sponsor at ServiceNow Knowledge 2022 conference in New York, Hague, Sydney and Las Vegas.

This flagship in person event is where the ServiceNow community comes together to help companies transform their world of work, one workflow at a time. Join Infosys and ServiceNow experts to learn how Infosys ServiceNow suite of offerings, part of Infosys Cobalt, help enterprises power their business with digital workflows to accelerate their cloud journey.

The Infosys theme for this year is “Navigate Your Next - Enterprise Workflows for Business Transformation”. Come see how Infosys and ServiceNow is helping enterprises navigate their next with business transformation workflows powered by Infosys Cobalt Enterprise Service Management Café.

Infosys Theater Sessions

New York  

Thursday May 12, 3:00 PM (EDT)

Room: Expo Theater #4

Optimizing remote service delivery with augmented reality (AR)


  • Elton Barretto, Practice Engagement Manager, Infosys
  • Sajeel Hussain, CRO, Head of Sales, CareAR (A Xerox company)

Wednesday, May 11, 13:30 (CEST)

Room: Expo Theater #3

Digital Platform for Global Business Services (GBS) Transformation


  • Biswakesh Patnaik, Service Transformation Practice Leader, Infosys
  • Jan Toennissen, Head of Digital Technologies, Bayer AG

Wednesday, May 25, 15:00 (AEST)

Room: Expo Theater #3

Maximize digital transformation value with ServiceNow AI


  • Sivakumar Ayyasamy (Siva A), Practice Director, APAC, Infosys
Las Vegas  

Thursday, May 26, 10:00 am (PDT)

Room: Expo Theater #3

Make ServiceNow Bigger, Faster & Stronger


  • Ashish Sethi, Industry Principal, Infosys
  • Walt Mills, Global IT Services Manager / ServiceNow Product Owner, The Kellogg Company

Knowledge Sessions


Thursday, May 12, 12:30 (CEST)

Room: Onyx

Digital journey of making everyday life simpler and the world smarter


  • Avijit Bhardwaj, Lead Consultant, Infosys

Thursday, May 12, 13:30 (CEST)

Room: Onyx

Transforming from a traditional shared service to Global Business Services 2.0


  • Suruchi Verma, ServiceNow Lead, GBS & ServiceNow Consulting, Infosys

Schedule a meeting to connect with our Infosys Cobalt experts in service experience transformation at a city near you – New York / Hague / Sydney / Las Vegas.

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