Webinar: SAP ECC Upgrade at McKesson: Learn how unicode conversion and upgrade was done for a large database without business interruptions

Webinar Details | Webinar Highlights | Speaker Profiles

Webinar Details

Topic: SAP ECC Upgrade - Unicode Conversion and Upgrade for a Database
Date: September 22, Wednesday, 2010
Time: 12:30 ET/ 9:30 PT
Speakers: Manish Kalyani, Program Manager, SAP, Infosys Technologies
Ron Thompson, Vice President, SAP Application Management, McKesson Corporation
Michael Gallagher, Vice President, Sourcing and Supplier Management, McKesson Corporation

Webinar Highlights

McKesson partnered with Infosys to overcome acute challenges in upgrading their business critical SAP platform with 23-terabyte database to a Unicode-compliant ECC 6.0.

Our distinguished speakers, Manish Kalyani, Ron Thompson and Michael Gallagher share their detailed SAP upgrade journey that led to a best-in-class experience for McKesson.

Key Insights:

  • What was the business case for upgrade and how was it built?
  • How an options-based approach (TUUC vs. CUUC/ with MDS/ without MDS) was used to unearth and mitigate risks in the overall process
  • How Upgrade and Unicode conversion of large database was implemented within a shorter business downtime
  • How optimal cutover planning and execution was ensured during the short downtime window
  • How to manage parallel SAP programs along with Upgrade
  • How Infosys upgrade methodology and toolsets helped in realizing client goals

Join us at this webinar to gain insights into upgradation in a complex SAP landscape without disrupting business.

Speaker Profiles


Manish has over 12 years of IT experience, specializing in SAP implementation, upgrade, rollout and maintenance. He is currently a Program Manager supervising a large engagement for a life sciences client. He has been associated with the McKesson ECC upgrade Project since its inception. In his six years with Infosys, he has handled multiple portfolios including consulting, project management and program management.


Ron has over 16 years of experience in delivering large SAP programs in multiple industries. He is currently the Vice President of SAP Application Management, McKesson Corporation. At McKesson, he spearheaded a Global Delivery Model (GDM) that resulted in a 30% reduction in the cost of labor while increasing team flexibility and throughput. Most recently Ron has been involved in McKesson's implementation of IT Service Management process improvement strategy and the SAP SCRUM delivery Model.


Michael has over 16 years of experience in delivering large SAP and Enterprise Resource Planning (ERP) programs across several industries in the U.S. and Europe. In his previous role as VP of Process Management, he was responsible for delivery of large portfolios. He has also contributed outside of IT, having held CFO and controller roles outside of McKesson. Michael has driven significant savings and increased IT projects throughput three-fold at McKesson. Most recently Michael has been involved in McKesson's re-engineering and SAP deployment in the Technology division at McKesson in Alpharetta GA.

Learn more about Infosys SAP Practice, Infosys' Offerings in Life Sciences, Infosys' SAP Pharma Thought Leadership, Infosys SAP Success Stories and Infosys SAP Client Testimonials

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