Experience Consumer Next: Turning AI into Real Consumer Value
At NRF 2027, Infosys brings Consumer Next to life to unlock AI value for your enterprises and your consumers. See how retailers and brands become AI-first across their entire business value chain.
Meet our domain experts and partners across these four themes to see how retailers and brands unlock AI value to reshape how shoppers discover, decide, and buy.
Where to Find Us at NRF 2027
Booth #1333, Meeting Room #1379
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Step into four immersive experience pods, each demonstrating how AI creates measurable business value across the retail and consumer value chain.
AI agents are becoming the new shoppers. As consumers increasingly let agents discover products, compare options and complete purchases, the winning brand may no longer be the one with the best storefront; but the one where agents can work seamlessly to understand consumer behavior and recommend the right product at the right channel and at the right price.
- Infosys Equinox's AI-first commerce platform makes enterprises agent-ready in weeks and turns agent-led shopping into real revenue across B2C and B2B.
- Google’s UCP Nexus makes a leading German sportwear brand agentic commerce ready.
- NVIDIA & Infosys collaborates to power AI-enabled product discovery.
- AWS & Infosys enables agentic commerce adoption.
- Rezolve & Infosys accelerate agentic commerce adoption across retailers and brands.
The modern store isn't short on data. It's short on understanding. Computer vision, RFID and edge AI now turn the shop floor into an intelligent network of live insights, making every shelf visible, every movement meaningful and every decision immediate. The payoff is a store that sees clearly, empowers its associates and serves every guest better, from real-time inventory to a more personal experience.
- NVIDIA & Infosys bring computer vision and edge AI together to see and understand the shop floor in real time.
- Microsoft & Infosys power in-store intelligence on Azure AI, turning live insight into immediate action.
- Eagle Eye & Infosys deliver personalized offers and loyalty that reach shoppers at the moment of decision.
- Zitcha & Infosys turn the store into a new revenue stream with in-store retail media.
Supply chains are shifting from just-in-time to just-in-case, as retailers and brands build real-time predictive intelligence amid global uncertainty and fast-changing consumer preferences. Consumer Next turns this potential into measurable results: AI agents, digital-twin simulation and intelligent warehouse management, working at scale across complex, global operations to anticipate disruption and keep shelves full.
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AI-led planning turns forecasts into faster, smarter decisions across the network
- Demand sensing
- Control tower
- Compliance
- Intelligent warehouse management drives throughput, accuracy, and automation on the floor.
Great retail experiences demand fresh, personalized content across every brand, market, and channel. Yet content today is slow, costly, and fragmented across vendors. Infosys brings the entire campaign brief into one AI-powered engine with which it creates, adapts, governs and measures the content supply chain at full consumer scale.
- The Infosys Equinox Content Studio (ICS), built on Google Cloud Vertex AI, in partnership with WongDoody, unifies the content supply chain to generate, adapt and localize assets on demand.
- The campaign lifecycle runs end to end, from social listening to brief, to creative and campaign measurement.
- INDG’s Grip and Infosys collaborate to deliver content at lightning speed for global brands.
- Infosys’ Kaleidoscope Innovation brings human-centered design to retail, creating experiences that strengthen brand differentiation and drive adoption.
Real enterprises. Real results.
See how leading retailers and brands are navigating retail in a digital-first, AI-first era.
Ralph Lauren, Infosys and Microsoft Launch Ask Ralph, a Conversational AI-Powered Shopping Experience
Infosys and HanesBrands Inc. Collaborate to Unlock Hyper Productivity and AI-Driven Efficiency
Ulta Beauty’s Transformation Journey with Infosys
Mondelēz International establishes an end to-end traceability reporting capability with EdgeVerve AI Next.
Driving Strategic Finance Transformation with Oracle EPM: Torrid’s Journey with Infosys
Ricoh Europe Builds an AI-Ready Oracle Platform with Infosys
