Driving Strategic Finance Transformation with Oracle EPM: Torrid’s Journey with Infosys

“Infosys was never trying to get to no—they were always trying to get to yes.” - Austin Bailey, Vice President – Commercial Finance and Financial Planning at Torrid

Modern enterprises require finance functions that do more than report numbers—they must deliver insight, context, and strategic foresight. Torrid, a leading retail organization, embarked on its finance transformation journey to modernize legacy systems and enable data-driven decision-making.

In this client interview, Austin Bailey, Vice President – Commercial Finance and Financial Planning at Torrid, shares his experience partnering with Infosys to implement Oracle ERP and Oracle EPM as part of a large-scale finance modernization program.

The Challenge

Prior to transformation, Torrid operated on deeply embedded legacy platforms—nearly 20 years on Lawson ERP and more than a decade on IBM TM1 Cognos. These systems constrained agility, relied heavily on static processes, and limited the finance organization’s ability to provide actionable insights. The organization needed to modernize while managing change across business stakeholders and delivering value within an aggressive 9 to 12-month timeline.

The Infosys and Torrid Partnership

Infosys partnered with Torrid to implement Oracle ERP and Oracle EPM, focusing not just on system replacement but on reimagining finance operations. Instead of a traditional “big bang” approach, the transformation followed a phased and inclusive transition strategy.

Infosys worked as a strategic thought partner, helping Torrid move beyond legacy processes, simplify complexity, and design a scalable planning and performance management solution.

Key Outcomes

The Oracle EPM implementation delivered tangible outcomes for Torrid’s finance leadership and business teams:

• A smooth transition from legacy systems without disruption
• Improved transparency and visibility into business performance
• Shift from static variance reporting to curated, actionable insights
• Strong change adoption through early stakeholder involvement
• Greater alignment between planning, execution, and strategy

Leadership now benefits from a finance platform that provides deeper business context and supports strategic conversations rather than retrospective analysis.

Looking Ahead

With Oracle EPM live, Torrid continues to build on its modern finance platform, leveraging insights to support growth and strategic decision-making, with Infosys as a trusted partner.

“I can’t recommend Infosys enough. They’ve been great partners and we look forward to continuing our relationship.”

Explore how Infosys helps organizations transform finance with Oracle EPM, turning insights into strategic advantage.