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Know Us

About Oracle CX Solutions

With the new digital world impacting how customers are engaging with brands & organizations, and shaping an era of high customer expectations, organizations are altering business models, changing how they engage with customers, and undertaking digital transformations.

As businesses become hyper competitive, there is an added pressure on marketing managers to augment the lead conversion rate, on sales teams to close deals faster, and on customer service to provide superior service experience at lower costs while generating opportunities to enhance share of customer wallet.

What's Happening

Insights

Infosys put sales on a digital fast track for a mobility leader

Clients Speak

Infosys creates a guided selling experience for Leviton’s customers

Insights

Infosys transforms the sales process for a leading manufacturer

Case Studies

Success Stories

Transforming clients into digital enterprises leveraging next-gen technologies and platforms

Case Study

Oracle Cloud Re-energizes the Core for Leviton

Infosys helped make Leviton’s configure, price and quote process simpler and more efficient. We built a new layer on top of the 30-year-old legacy ERP system and migrated it to Oracle R12 Quote2Cash. This brought together their external sales teams, distributors and individual customers onto a single, integrated platform.

Case Study

Mobility Leader puts sales on the digital fast track

Our CPQ Cloud offerings help: Shorten the sales cycle, Reduce quote time, Seamless quote to order conversion, Eliminate errors in sales quotation processes...

Case Study

Be More Agile in a World of Connected Commerce

For more than 40 years, Vantiv has set the standard for reliability in payments processing. As they transform their business for a new world of digital transactions, their focus is clear – smarter, faster, and easier payments.

Case Study

Simplifying the Quote Cycle reducing the time to market

Simplifying the Quote Cycle · Projected to reduce time-to-market by almost 20% · An easy and efficient sales quotation creation process.

How we can help

We create phenomenal customer journeys and define a well laid road map for your digital transformation to take the customer experience to a new high

Risk-free implementation

  • Rapid Implementation Workbench, tools and automation platforms
  • Accelerated Cloud Transformation (ACT) methodology based on agile principle
  • Pre-configured industry solutions
  • Rigorous Cloud training with Oracle University and Infosys training academy

Consulting led engagement

  • CX innovation Workshops
  • Customer Journey Mapping Workshops
  • Roadmap to Cloud Migration
  • Business Case and ROI
  • Industry Solutions

Legacy Modernization solutions

  • Siebel to CX Cloud Migration and Co-existence solutions
  • OCOD to CX Cloud Migration solution
  • Oracle EBS CRM to CX Cloud Migration
  • Oracle Configurator to CPQ Cloud Migration

Request for services

Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better.

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