Event Details | Event Overview | Session Details | Session Description | Session Profile
Date: April 13-16, 2010
Venue: InterContinental Hotel Miami, 100 Chopin Plaza, Miami, Florida 33131
FICO™ World 2010, the leading international conference on decision management, brings together experts and influencers in banking and insurance to discuss analytic innovations that will help you manage risk, combat fraud and boost profits.
Session: Banking & Credit Risk
Topic: Attracting Tomorrow's Banking Customers: How to Increase the Stickiness of Generation Y
Date: April 14
Time: 11:15 EST
Speaker: Balaji Yellavalli, Associate Vice President, Banking and Capital Markets Practice, Infosys Technologies
The digital-savvy Generation Y presents opportunities and challenges for banks. With little or no bank loyalty, minimal switching costs, and widespread adoption of social, mobile, and emerging technologies, Generation Y prefers 'self service, on-the-go' banking coupled with personalization, customization, and Peer-to-Peer (P2P) community-driven engagement.
In this session, Infosys and FICO share strategies to adopt new technologies and deepen relationships with tomorrow's customers via innovative and proven decision management tools and technologies that enable secure, risk-controlled transactions.
Balaji has more than 17 years of experience in consulting and professional services. He is based in the U.S., and works across client-facing and market development roles at Infosys.
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