IACCM Americas Conference 2010

Event Details | Event Overview | Session Details | Session Description


Event Details

Date: March 22-25, 2010

Venue: Omni Orlando Resort, ChampionsGate.Orlando, Florida, USA


Event Overview

The Shared Services & Outsourcing Network (SSON) is an established community of shared services and outsourcing professionals. IACCM has developed a partnership with SSON to host 'a conference within a conference'.

Infosys presents a session on 'Major variations in perspective -The buyer/ seller gap' at the IACCM Americas 2010.


Session Details

Title: Major variations in perspective - The buyer/ seller gap

Date: March 25, 2010

Time: 09:05-10:15 EST

Venue: Room for Collaborative Innovation

Speaker: Robert Henry, Legal Process Outsourcing practice, Infosys Technologies


Session Description

The session will deliberate on filling gaps arising from mismatch of expectations between the Buyer and Seller. It will focus on techniques to manage strategic relationships and requisites to fill gaps between the Buyer and the Seller.

Key takeaways from the session will include:

  • Best practices to close the Buyer/ Seller gap
  • Providing a platform for IACCM members to interact and learn from each other
  • Enabling sellers to demonstrate and quantify value proposition across the client organization
  • Equipping the executive layer to focus on business relationship and drive innovation

Learn more about 14th Annual North American Shared Services and Outsourcing Week Opens in a new window and IACCM Americas Conference 2010 Opens in a new window

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