itSMF® Pragmatic Service Management

November 7-9, 2005
Venue: Hilton Brighton Metropole Hotel, Brighton, United Kingdom

Session Details  |   Speaker

Session Details

Session: Extracting value from Information Security Services through IT Service Management
Speaker: Ramshankar Ramdattan
Date: Tuesday, November 8, 2005
Time: 1510–1550 hrs

Session Overview
Efficient information security access services are an essential element of a sound and effective information security strategy. In this domain, organizations are constantly trying to justify and showcase the value of their logical security access services to key management stakeholders.

This session discusses a real-life program that was set up to review and enhance, key single sign-on security access services through IT service management practices and how this resulted in added value to the enterprise.



Ramshankar Ramdattan is a Senior Consultant with Infosys Technologies. He has over 10 years of industry experience covering process consulting, project management and information security management. In his current role, he consults with the Information Protection Management group at a Fortune 100 organization.

Know more about Infosys’ Security and Service Management offerings.

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