Webinar Details | Speakers
Traditionally, Order Management systems were structured along product lines and/ or geographies. It has now become essential to revisit this orientation and adopt a fresh approach more optimally suited to the prevailing business environment.
A metrics-driven approach to Order Management combined with process and systems standardization can deliver 25-50% improvements in performance indicators, such as customer satisfaction, cost per order, order cycle time, and exception management.
- Benchmark your Order Management performance against industry metrics
- Discover how industry leaders are benefiting from standardized processes and integrated systems
Join us to share your experience and learn from industry best-practices and benchmarks.
Date: Tuesday, May 24, 2005
Time: 9:00 am Pacific Daylight Time
Speakers: Laura Preslan, Partha Bose
Research Director, AMR Research
Laura is responsible for AMR Research's initiatives in the Customer Management market with a focus on maximizing the business value of CRM initiatives. She has helped organizations across many industries tackle the business issues of technology, including strategy, business/ IT alignment, business process design and maximizing ROI of IT investments.
Solution Leader, Infosys High-Tech & Discrete Manufacturing Practice
Partha Bose has 11 years of consulting and industry experience in supply chain, order management, forecasting and pricing. He has been involved in many consulting assignments for Fortune 500 companies in the Hi-Tech and Manufacturing industries.