BAI Retail Delivery Conference 2010

Event Details | Event Overview | Session Details | Session Description | Speaker Profile


Event Details

Date: October 19-21, 2010
Time: October 19 - 12:00-7:30 PDT
October 20 - 8:30-7:30 PDT
October 21 - 8:30-5:00 PDT
Venue: Mandalay Bay Convention Center, Las Vegas, USA
Booth Number: 1126, 1127

Event Overview

BAI Retail Delivery Conference 2010 will inspire and reinvigorate senior banking executives to identify and create new revenue opportunities that will generate purposeful and valuable exchanges with consumers. With more than 200 exhibitors and thousands of senior-level decision makers in attendance, it is the industry’s premier event for the best thinking, research and solutions that will drive immediate impact in retail banking.

Infosys is a Platinum Exhibitor at the conference. Sanat Rao, Vice President - Finacle, Infosys Technologies, presents a keynote session.

Session Details

Date: October 19, 2010

Topic: Marketing Summit Keynote

Post-Crisis: Rebuilding Consumer Trust through Innovation

Speaker: Rilla Delorier, CMO, SunTrust Bank
Paul Kadin, Marketing Director, Citigroup Inc.
Debbie Bianucci, President and CEO, BAI
Sanat Rao, VP - Finacle, Infosys Technologies

Session Description

New consumer research shows that despite slow economic turnaround, the level of consumer confidence and trust in banking organizations is on the rise. How can your organization capitalize on this opportunity to positively impact customer loyalty and retention? Join a panel of industry experts to understand marketing strategies and technology innovations that can help you answer these questions in order to create value for customers and new opportunities for your organization.

  • Know more about new research conducted on consumer attitudes toward financial services companies
  • Gain insights from senior marketing executives on what has worked for their organizations to regain trust and build success
  • Take away ideas and actionable information to create loyalty and customer retention

Speaker Profile

Sanat Rao

Sanat Rao spearheads the worldwide sales, alliances and analyst relations initiatives of Finacle. He has over 18 years of rich experience in Banking and Information Technology. Before taking over his current role, Sanat headed the global product strategy and management function in Finacle, where he engaged closely with banks globally in the areas of core banking systems, CRM and internet banking.

Before joining Infosys in 2000, Sanat had a brief stint with Oracle Financial Services (ex-i-flex solutions limited) in their data warehousing unit. Prior to that, he was with the Australian banking major ANZ Grindlays Bank for 9 years where he acquired a wealth of experience in consumer banking, including Branch Management, Operations, Marketing, and Consumer Lending. He was also associated with ANZ Bank, Melbourne on a global technology engagement.

Sanat is an alumnus of Indian Institute of Management, Bangalore. He is based in London.

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