Infosys Positioned as Market Maker in the capioIT Report on Global Salesforce Systems Integration and Services Providers
Bengaluru, India – November 9, 2020: Infosys (NYSE: INFY) has been positioned as a Market Maker in the Capture Share report by capioIT for its innovation and long-term investment in the Salesforce platform. The report ranks global providers across a range of technology and business services sectors. Infosys’ rating in the report highlights its ability to provide quality services for Salesforce.com consulting, implementation, and support.
Infosys has been making a steady expansion in capabilities in the Salesforce ecosystem. The report distinguishes Infosys’ targeted approach through acquisitions such as Simplus and Fluido, giving the company a substantial leap into the Market Maker category. These acquisitions have provided both geographic and offering strength, particularly Quote to Cash capabilities, and broader Salesforce abilities in APAC and EMEA through its Simplus and Fluido acquisitions.
The Capture Share report analyzed 17 key capabilities and attributes of 14 service providers focused on two key areas - Transform and Leverage. Furthermore, this report evaluated Infosys on its ability to drive measurable business outcomes, focus on IP and asset-based solutions (part of Infosys Cobalt), and enabling Salesforce clients to drive enhanced customer experiences.
The report highlighted top three capabilities of Infosys’:
- Customer Satisfaction
- Leveraging Salesforce.com R&D; and
- Industry Solution Development
To read the full report, please visit: https://www.infosys.com/services/salesforce/insights/services-providers-capture-share-report-2020.html
For further information, please contact: PR_global@infosys.com.