Infosys Announces it is a Microsoft Cloud for Retail Partner

Collaboration Allows Retail Enterprises to Amplify Productivity and Customer Experiences with Infosys Cobalt and Microsoft Cloud Technologies

New York – September 1, 2022

Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, announced that it is a Microsoft Cloud for Retail Partner. Through this relationship, retail enterprises will be able to rapidly redefine customer experiences, renew processes, and amplify systems with cloud and data. Infosys also announced that it was the recipient of the Microsoft U.S. Partner of the Year 2022 Award for Retail & Consumer Goods.

As a Microsoft Cloud for Retail Partner, Infosys cloud solutions and industry offerings for retailers will be made available and complement Microsoft Cloud solutions within Infosys Cobalt. Infosys Cobalt is a powerful set of cross-industry services, solutions, and platforms that enables enterprises to accelerate cloud adoption, rapidly build cloud native business platforms, drive business agility and growth, foster innovation, and deliver a personalized customer experience. The inclusion of Microsoft Cloud for Retail to Infosys Cobalt will enhance a client organization’s ability to leverage industry-specific cloud to unify disparate data sources across the end-to-end shopper journey. This will allow retailers to maximize the value of their data.

The new capabilities specific to the addition of Microsoft Cloud for Retail within Infosys Cobalt include:

  • Cognitive Store Operations Platform enables seamless operation of digital retail stores; efficient inventory management, boosting intelligent supply chain, along with in-store intelligence.
  • Cognitive Sales & Marketing leverages data, analytics, and artificial intelligence (AI) to amplify sales activities and insights, including revenue growth management and in-store execution. It provides capabilities, including Sales Operation Command Center and intelligent algorithms for predictive revenue growth management.
  • Autonomous Supply Chain Planning & Execution incorporates intelligent data ingestion, harmonization and AI to better sense and fulfill customer demand while optimizing inventory and narrowing down the gap between shipment and consumption quantity.
  • Cognitive First for Business and IT Operations automates operations activities through a suite of AI/ML solutions, chatbot and data technologies. It enhances the end-user experience through multi-channel engagement and proactive end-user experience monitoring to deliver autonomous experiences through a combination of chatbot and predictive automation.

“We are helping Retailers and Consumer Packaged Goods companies to come together and embrace cloud-based intelligent solutions at an unprecedented pace, to help improve performance on revenue growth management, strategic cost take-out and sustainable supply chains,” said Karmesh Vaswani, Executive Vice President and Global Head Consumer, Retail & Logistics, Infosys. “This new collaboration with Microsoft leveraging Infosys Cobalt enables retail enterprises to understand their customers better, deliver highly personal experiences, build more resilient supply chains, and position them for long-term growth and success.”

The extensive team of Microsoft-certified specialists from Infosys will leverage Microsoft Cloud for Retail to construct digital solutions that can be rapidly deployed and provide retailers with faster speed-to-market through an accelerated Agile cloud transformation. Retailers will achieve efficiencies using the cloud across stores, pricing and promotions, sales, and inventory management.

“We are pleased to welcome Infosys as a Microsoft Cloud for Retail Partner and look forward to collaborating with them to deliver innovative Microsoft Cloud for Retail solutions and services to retailers around the world,” said Shelley Bransten, Corporate Vice President, WorldWide Retail & Consumer Goods, Microsoft.

In addition to being named the Microsoft U.S. Partner of the Year 2022 for Retail & Consumer Goods, Infosys also earned this honor for the Automotive, Mobility & Transportation, and Cloud Native App Development categories. The Microsoft practice at Infosys spans infrastructure, modern workplaces, business applications, data, and AI. Leveraging Infosys Cobalt, Infosys has partnered with retailers to enable omnichannel capabilities, smart supply chain competencies, and real-time predictive insights through the retail value chain.

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Infosys Retail capabilities -

Infosys Cobalt -


About Infosys

Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in more than 50 countries, as they navigate their digital transformation powered by the cloud. We enable them with an AI-powered core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.


Safe Harbor

Certain statements in this release concerning our future growth prospects, financial expectations and plans for navigating the COVID-19 impact on our employees, clients and stakeholders are forward-looking statements intended to qualify for the 'safe harbor' under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding COVID-19 and the effects of government and other measures seeking to contain its spread, risks related to an economic downturn or recession in India, the United States and other countries around the world, changes in political, business, and economic conditions, fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India and the US, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, unauthorized use of our intellectual property and general economic conditions affecting our industry and the outcome of pending litigation and government investigation. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2022. These filings are available at Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company's filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law.


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