On an average, a doctor spends 8.7 hours per week on administrative tasks. What if there was a way you could ease their burden and enrich the care experience for your members? With the Infosys Helix Provider Lifecycle Management platform, you can.

The Provider Lifecycle Management platform is a comprehensive solution that delivers provider recruitment, online application, credentialing, contracting, provider data management and provider finder services.

The Provider Lifecycle Management platform helps payer deliver an Uber-ized experience for providers and better care for members.


Infosys Helix Provider Lifecycle Management lets you engage with providers seamlessly. It simplifies provider data management and optimizes care decisions. Grow your provider network with ease and shape a better experience for them. Here are some of the key features the platform offers:

  • Easy Onboarding – With digital documentation and real-time verification, you can now onboard providers in just 2 weeks.
  • Digitized Engagement – You can connect, converse and communicate with your provider network seamlessly.
  • Provider Finder – Grant your members access to a wider provider network of validated physicians and specialists.

Challenges & Solutions

You can now onboard providers in four weeks through digital contracting, automated credentialing.

Optimize and automate your provider data management using embedded AI & ML. Convert data from volume to value.

Improve their experience with simplified processes. Offer decision support tools and help them deliver customized care pathways.