Harmonized Retail: Applying AI in the Retail Industry
Applying AI can help the retail industry scale, and revolutionize the way buyers’ shop. While we are still adjusting to the post-pandemic era, these automated and blockchain connected technology services are the need of the hour enabling touchless payments and queue less shopping.
With new age conversational AI, a customer's buyer journey can be mapped with triggers, at the right touch points enabling a quick sale conversion. For instance, personalized recommendations based on the buyer’s social media activity, purchase history, etc.
Watch how the future of AI in retail looks like with Infosys applied AI’s use of seamlessly connected technologies like chatbots, blockchain, data mining, deep learning, mixed reality, and more to provide a hassle free and smooth shopping environment.