Infosys positioned as a Leader in the 2021 IDC MarketScape for Worldwide Managed Multicloud Services

Infosys has been positioned as a Leader in the IDC MarketScape: Worldwide Managed Multicloud Services 2021 Vendor Assessment (doc #US45977020, October 2021). This study uses the IDC MarketScape model to provide an assessment of managed cloud services (MCS) providers with specific offerings and capabilities in the segment. The IDC MarketScape for managed multicloud services assessment is designed to evaluate the characteristics of each vendor and each vendor's global presence, measured by vendor revenue and scope of capabilities.

The report acknowledges that with Infosys Cobalt, Infosys helps firms accelerate to the cloud through a combination of the Cobalt Community, which includes Infoscions, customers, cloud partners, and start-ups; Infosys Cobalt labs and playgrounds, which enable co-creation and incubation; and Infosys Cobalt Store, which provides a repository of assets. This is all backed by Infosys' industry experience. In positioning its managed multicloud services business, Infosys differentiates these services based on providing preconfigured solutions including Infosys IP, enabling faster time to market, building next-generation solutions, and incorporating Infosys tools and accelerators. The report further acknowledges our investments in strategic areas to support its managed multicloud services business. It highlights that Infosys is expanding its technology and innovation hubs, which currently include more than 15 of these across the globe, with a focus on ensuring proximity to businesses and talent. Examples of these hubs include 5G, retail, banking, IoT, cybersecurity, and smart factories.

Infosys positioned as a Leader in the 2021 IDC MarketScape for Worldwide Managed Multicloud Services

Key strengths highlighted in the report

  • Infosys showcased strength in bundling of migration and modernization of applications to the cloud with management of these applications and using managed multicloud services to support Alibaba for PaaS and managing engagements involving hybrid clouds (private and public), which can also include more than one public cloud (IaaS, PaaS, SaaS). Infosys also exceeded market averages in using managed multicloud services for blockchain on public clouds (spanning IaaS, PaaS, and/or SaaS) as well as for its total number of centers of excellence (COEs)/labs (physical locations) to support these services
  • Operationally, Infosys exceeded industry averages for the number of standardized templates/blueprints (e.g., reference architectures, accelerators) used with multicloud management platform/capabilities, for having one of the largest engagements involving containers for managed multicloud services based on number of CPU cores, and for the share of staff supporting managed multicloud services business for public cloud partners across IaaS, PaaS, and SaaS. Further, Infosys exceeded market standards for providing a lower RTO and RPO for managed multicloud services.
  • From a business perspective, Infosys exceeded market standards in the share of worldwide managed multicloud services business generated from applications (e.g., ERP, SCM, CRM) and applications development/deployment using multicloud environments along with the share of managed multicloud services business generated from its own sales resources. Finally, Infosys exceeded the industry standard for its client retention rate and was rated highly by customers for cost savings' effectiveness.

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