Infosys managed services for Azure take a policy-driven approach and policies are implemented as code. This ensures consistent implementation and timely remediation in case of any drift.
Infosys offers a tiered service model with four service categories. The service levels are well-defined with a transparent pricing model. The Azure resources will be placed in the right category to meet the expected service levels.
Infosys has reference architecture and implementation blueprints for operations which would be used to define the toolset for managed services. Infosys will seamlessly embed the tools that are required to deliver the managed services in a single commercial model.
