A multi-state healthcare organization, serving nearly 5 million individuals and families in North America through government programs like Medicaid and Medicare, sought a transformational partner to enhance IT functions' reliability while meeting targeted service levels, costs, and operational performance.
Key challenges included finding the right transformational partner for end-to-end managed services, including infrastructure, application maintenance, and Azure cloud migration, with expertise in FinOps implementation. However, Infosys stepped in to deliver a comprehensive solution.
Key Challenges
- Finding a Transformational Partner: Identifying a partner capable of providing end-to-end managed services, including infrastructure, application maintenance, and Azure cloud migration, with expertise in FinOps implementation.
- Achieving Operational Cost Reduction: Streamlining operations to reduce total cost of ownership (TCO) while maintaining service levels and performance standards.
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The Solution
Harnessing Tools for Cloud Assessment, Planning, and Migration
Infosys implemented an IT-as-a-Service delivery model, leveraging Infosys Cobalt framework, encompassing cloud resource consumption, third-party software licenses, and SLAs at a bundled price. This model was tailored based on transaction and data volume, user/employee base, and resource capacity, ensuring optimal cost management and service delivery.
Optimizing Healthcare IT Operations: The FinOps Revolution
- Total Cost of Ownership Reduction: Achieved significant TCO reduction and reduced Azure license costs through proactive cost optimization measures.
- Proactive Cost Optimization: Proactively optimized costs by intervening at the design and architecture stages, ensuring efficient resource utilization.
- Substantial Cost Savings: Realized cost savings of over $12 million by the end of 2023, enhancing financial performance and operational efficiency.
Benefits
Reduction in Total Cost of Ownership (TCO): Achieved significant TCO reduction and reduced Azure license costs through Infosys' cloud solution provider (CSP) approach.
Proactive Cost Optimization: Proactively optimized costs through interventions at the design and architecture stages, ensuring efficient resource utilization.
Cost Reduction: Achieved cost savings of over $12 million by the end of 2023, contributing to improved financial performance and operational efficiency.
