Insights
DWS in Spotlight with Everest Group
Beyond Digital First: Rewiring Strategy, ROI, and Skills for AI-first Enterprises (Episode 1)
As AI continues to reshape the business landscape, organizations are looking beyond experimentation to drive measurable impact. In this latest episode of DWS in Spotlight, Yugal Joshi, Partner at Everest Group, and Shishank Gupta, Infosys, joins Anand Iyer, Infosys to discuss what it takes to turn AI ambition into business value.
Drawing from their experience in digital workplace transformation, cloud, and AI-led innovation, they explore how enterprises can build successful AI strategies by balancing technology, business context, and people-focused change. The conversation highlights the key ingredients for moving from productivity gains to meaningful business transformation.
Key Highlights of the Episode
- Moving beyond AI adoption metrics to focus on measurable business outcomes and enterprise value creation
- The importance of combining AI with organizational context, business processes, and domain-specific data
- Why change management, workforce enablement, and new ways of working are critical to AI success
- Understanding the key dimensions of AI ROI, including productivity, cost optimization, quality, compliance, revenue growth, and experience
Beyond Digital First: Rewiring Strategy, ROI, and Skills for AI-first Enterprises (Episode 2)
Dive into the second episode where Yugal Joshi, Shishank Gupta and Anand Iyer continued their conversation on how organizations can successfully navigate AI-powered workplace transformation by placing employees at the center of their strategy.
As AI becomes embedded across the enterprise, the discussion examines what it takes to prepare the workforce, reimagine workflows, and build intelligent workplaces that enable people and technology to work together effectively.
Key Highlights of the Episode
- AI-driven transformation extends beyond technology, requiring organizations to rethink work, workforce, and workplace together
- The emergence of intelligent workplaces where AI becomes an integral component of the employee experience
- How agentic AI, integrated systems, and end-to-end workflows are redefining traditional ways of working
- The need for enterprises to prepare employees across all functions and industries for the widespread impact of AI
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