Case Study
The client wanted to transform their Legacy End User Computing landscape in order to roll-out their digital and mobility strategy since most of their field force primarily use mobile devices.
Equipped with our offerings under Infosys Cobalt, we helped create a consistent user experience at office or across the field for employees using BYOD , VDI devices and by migrating systems to Win10 and O365. This helped in improving efficiencies and reducing operation and infrastructure costs.
Key Challenges
- The existing desktop/laptop applications were not mobile enabled
- The field force could not store customer data on hand held devices because of compliance issues
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Talk To ExpertsThe Solution
Increasing efficiency by providing employees a secure and mobile computing environment
We created a next generation digital platform for our clients that helped them overcome their digital and mobility challenges.
How did we do it?
- Developed Win10 image for certified 15 hardware models
- Piloted and validated the Windows deployment processes and standards to be followed for BAU
- Implemented Windows 10 and VDI device and user state management platform
- Used ~800 packages for Windows 10
- Persistent and non-persistent VDI implementation
- Established O365 environment and deployed O365 pro-plus for pilot 400+ devices
Improved productivity and reduced time, effort and costs
Facilitated faster execution of business processes by enabling BYOD
Enhanced cost savings by bringing down infrastructure, operations and maintenance costs
Improved business productivity by reducing IT downtime and turnaround time
Introduced automation of image build process to ensure effort savings
Benefits
Reduction in cost, effort and time
Reduction in cost, effort and time due to use of persistent and non-persistent VDIs, specially reduction in operations cost
Huge reduction in Infrastructure cost by switching from SCCM to Tanium; only 3 servers required for Tanium as against approximately 120 servers for SCCM and savings in Licensing costs
Significant business productivity improvement and overall reduction in IT downtime due to (1) VDI deployment completely eliminated downtime due to end user device issues (2) faster patch roll-out in centralize VDI servers rather than each end user device
The image build time has been reduced from around 7 hours to less than 1 hour
60% reduction in maintenance cost due to less number of traditional apps or physical packages
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