Case Study
The client is a distinguished multinational energy corporation, renowned for its comprehensive production of oil, gas, and petrochemicals worldwide. With a legacy dating back over a century, the client is a leader in innovation, sustainability, and advancing global energy solutions.
Managing extensive on-ground activities, predominantly handled manually, posed significant operational challenges. To unlock the critical efficiencies and minimize downtime, the client has partnered with Infosys.
Key Challenges
Our client encountered several challenges that demanded innovative solutions -
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Limited Internet Connectivity at Sea
Employees and vendors faced operational inefficiencies due to the inability to access business applications on vessels at sea without reliable internet connectivity. -
Manual Processes in Maintenance and Workflows
Lack of automation in following business critical processes:-
Business Process: Global Hardware Maintenance
Challenge: Manual processes cause inefficiencies, delays in maintenance cycles, and lack of real-time visibility into inventory levels.
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Business Process: Guyana Pig Multi-Stage Process
Challenge: Difficulty in tracking stages and identifying responsible entities leads to excessive email and telecommunication exchanges.
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Business Process: PVT Workflow Management (Pressure, Volume and Temperature) workflow management
Challenge: Involvement of multiple stakeholders (vendors, internal users, labs) creates inefficiencies and increases the risk of misconfigured PVT settings due to reliance on paperwork.
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Business Process: Vendor Non-Conformance Reports
Challenge: Increased risk of non-conformance resulting in vendor mishaps and related cost burden.
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Inefficiencies in Rig Drilling Process
Lack of app-based field force schedule tracking and visual representations has hampered the efficiency of rig drilling processes.
The Solution
To address these challenges, the following solutions were proposed, architected, and implemented
- Implemented offline capabilities through Power Platform-based Canvas apps and Power Automate solutions, ensuring continuity of digital processes on remote vessels and rigs.
- Optimized workflows using Canvas apps for Floating Production, Storage and Offloading, Tags management and implemented B2B authentications and granular authorizations for enhanced security.
- Digitized processes such as Pig campaigns and Pressure, Volume and Temperature management with visual indicators and Azure blob storage for accountability and audit capabilities.
- Developed Power Platform-based solutions for onboard inventory management and streamlined PVT processes with integration to sensors.
Enhanced Offline Capabilities: Enabled app functionality in remote locations without internet access, ensuring operational continuity and reducing manual errors.
Granular Security and Authorization: Implemented precise access controls to safeguard data integrity across various internal and external roles.
Improved Operational Efficiency: Enhanced customer journey with visual features and process transparency, improving decision-making and reducing downtime.
Streamlined Processes and Cost Savings: Real-time data insights facilitated proactive decision-making, optimized inventory management, and streamlined maintenance operations.
Resource Allocation and Turnaround Success: Improved resource allocation by 20% with customized calendar views. Completed the Hebron 2023 turnaround 3 days ahead of schedule with zero leaks using the Disturbed Join Register tool.
Benefits
Operational Efficiency
Reduced downtime and manual labor costs by 15%, through enhanced
offline capabilities and streamlined workflows.
Process Optimization and Scheduling
Increased efficiency in critical processes by 20% and improved
scheduling, reducing operational costs by 10% and enhancing
timeliness.
Data-Driven Decisions
Enabled proactive decision-making and optimizing inventory
management to reduce shortages and carrying costs by 10%.
Custom Plugins
Boosted productivity by 15% through the development of tailored
plugins for specific needs not available out-of-the-box.
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