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This US based mortgage servicer wanted to improve their workplace productivity by providing employees with best-in-class computing environment-new hardware, Windows 10 and productivity suite.
The client was looking at an evergreen approach that will help the employees access applications in a phased manner and stay up to date with all latest operating system updates. Infosys helped them in their endeavor by migrating their legacy systems to the latest Windows 10 based evergreen model.
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An evergreen approach to transition from a traditional to modern ecosystem
Once Infosys took over the reins, it handled end-to-end migration activities for 3000 client devices -from assessment of hardware to application compatibility assessment, packaging, validation, deployment of the Windows 10 Operating System and finally, the post-upgradation support. This encompassed hardware compatibility assessment for about 15 different models, application assessment for around 1000 applications, application packaging for around 150 applications and hardware driver packaging for 15 different models
What did we do?
Improved employee experience and productivity
Enhanced performance of business-critical applications, reduced login and boot time from 2-3 mins to 30 seconds
Improvement in security features
Streamlining of department specific images
Frequent OS updates, enabling users to install applications by themselves and lowering support and IT costs