Shaping the Future of Retail with Infosys and Microsoft

Discover how Infosys and Microsoft are transforming Retail in the ANZ region!

Recently, esteemed leaders Amit Syamal and Maloy Patnaik, from Infosys, and Sanjay Prakash, from Microsoft, joined forces for an engaging fireside chat to discuss the future of Retail. Their inspiring conversation spotlighted groundbreaking trends, innovative strategies, and the incredible collaboration between Infosys and Microsoft that is empowering retailers to excel in a competitive market.

Redefining Retail Through Innovation

Sanjay and Maloy shared their perspectives on how emerging technologies are reshaping Retail. They explored how businesses are leveraging AI and data analytics to offer personalized customer experiences, streamline operations, and improve efficiency. Their insights underscore the importance of adopting a customer-first, data-driven approach to stay ahead in today’s dynamic Retail landscape.

Key Trends Shaping the ANZ Retail Sector

Maloy highlighted the growing adoption of cutting-edge technology within the ANZ Retail market, showcasing how the region often surpasses global standards. With advancements in AI and data integration, ANZ retailers are setting benchmarks for enhancing customer satisfaction, optimizing operations, and creating lasting value.

Driving Sustainability and Customer-Centric Innovation

Infosys and Microsoft are committed to supporting retailers with sustainable, customer-focused solutions. Sanjay discussed how the Microsoft Cloud for Retail empowers businesses to transform the shopper experience, build sustainable supply chains, and maximize data's value. Combined with Infosys' expertise, this partnership ensures retailers can accelerate their growth and differentiate themselves in the market.

The Power of Collaboration

This fireside chat exemplified the profound impact of partnerships in driving growth and innovation. Together, Infosys and Microsoft are helping ANZ retailers not only overcome challenges but also seize new opportunities in the ever-evolving world of Retail.

Experience the full conversation and gain valuable insights to shape your retail strategy.

Here’s what the leaders had to say

Sanjay Prakash,
Industry Sales Director - Retail, CPG & Travel, Microsoft

“Microsoft came out with what we call as Cloud for Retail or Industry Cloud for Retail. This is where Infosys plays a very critical part, where one of the key partners for us in this cloud for Retail is Infosys."

Amit Syamal,
Associate Vice President, Microsoft BizApps and Modern Work, Infosys – Aus and NZ

“Infosys and Microsoft, can collaborate and partner together in a very meaningful way to shape the future of Retail.”

Maloy Patnaik,
Country Head ANZ & Associate Vice President – Consumer, Retail and Logistics, Infosys

“We have been working with Microsoft for a while, in fact, we are one of the first SI’s, who brought all the Microsoft technologies together under one umbrella and one practice unit globally.”