Overview

With the vision to achieve business differentiation, enhance user experience, and optimize infrastructure spending in their network services delivery, enterprises are increasingly adopting newer technologies like multi-cloud, software-defined networks, and SaaS. However, this shift in user mobility, data consumption, application architectures, security, and operational frameworks necessitates automation, AI, and observability solutions.

Infosys Intelligent Network Platform leverages its automation core to deliver end-to-end, multi-domain, vendor-agnostic network solutions, augmented with AIOps, FinOps and GenAI capabilities. It offers a unified configuration, orchestration, troubleshooting, and governance platform. It empowers businesses to overcome typical roadblocks, such as complex network environments and cost control, by integrating required solutions and interfacing with multiple infrastructure components for streamlined network operations and accelerated service delivery.

Features

End-to-end network orchestration and task automation

Automation workflows integrating multiple tools in the customer ecosystem

Device configuration tasks

Compliance checks

Troubleshooting view

Dashboard integration from multiple sources

AIOps use cases for network services

GenAI chatbot integration capability

Ready to use automation catalog

AI-powered network automation with Infosys Intelligent Network Platform for seamless orchestration enhanced compliance and operational efficiency.

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Infosys Intelligent Network Platform delivers comprehensive network automation and orchestration using open-source, industry-standard programming tools and interfaces. This open approach promotes flexibility and simplifies integration with existing ITSM tools and monitoring solutions. The platform delivers transformational, operational, and financial efficiencies to enterprise network infrastructure services through network automation, AI and analytics. It's a next-generation, end-to-end multi-network management technology that effortlessly handles all inter-connectivity needs, from provisioning to troubleshooting, through a single pane of glass while focusing on reducing implementation time and ensuring zero human errors.

This one-stop solution centers around network observability, compliance, and automation, with particular attention to cost management and ensuring constant availability and predictability. The platform brings together all these capabilities under an extensive AI-powered dashboard to provide clear visibility into existing patching gaps and help create a solution that is thoroughly "secure by design".

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Challenges & Solutions

Infosys Intelligent Network Platform delivers a network automation platform at the core to flexibly create required network automation and visibility by interfacing with network infrastructure components – network products, network tools and service management tools. With AI and Gen AI capabilities, the platform provides a 360-degree view and network process automation to achieve higher levels of operational efficiency, thereby reducing the cost of delivery.

Infosys Intelligent Network Platform integrates with multiple tools in the ecosystem and fetches data to create customized dashboards for customer network operations. It delivers integrated insights on network infrastructure through dashboards by collecting data from multiple sources.

Infosys Intelligent Network Platform leverages AI-powered troubleshooting capabilities, providing real-time insights and automated issue resolution across multi-domain network environments. With its unified interface, the platform enables faster identification and remediation of network issues, reducing downtime and enhancing service continuity.