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Alliances

Pega-Infosys: A strategic alliance

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Infosys is a Pega Global Elite Partner and market leader in the realm of cutting-edge digital services and consulting. Together, Infosys and Pega are empowering AI-First Enterprises to optimize human capabilities and achieve unprecedented outcomes.

By combining Pega Infinity's low-code capabilities with Infosys's innovative digital fluidity framework, we empower businesses to rapidly modernize their operations. Our approach focuses on delivering exceptional customer experiences through intelligent interactions that continuously improve and adapt.

Infosys and Pegasystems have been key transformation partners since 2006. Infosys Pega COE offers executive advisory services on digital transformation strategy, solutions, road maps, and AI powered business cases.

Our Human Centered Experience (HX) Design service, uniquely positioned within the Pega ecosystem, delivers exceptional user experiences by prioritizing customer needs and leveraging low-code capabilities to build intuitive, efficient, and engaging applications.

With an impressive array of marketplace solutions like Pega ADT, ERP Automation Solution, Digital Life Policy Origination App, Supply Chain Collaboration and Communication Solution, Digital Claims Assistant, App-as-a-Service, etc., we create value at ease swiftly for our customers.

To learn more about our Pega Marketplace solutions, please visit

Pega Marketplace Search | Pega Community

Transforming business value chain with next generation suite of software and services

Infosys, in collaboration with Pega, is revolutionizing business value chains through a synergistic approach that leverages AI-powered decisioning, workflow automation, and process intelligence.

By constructing a new-age digital core underpinned by Intelligent Automation and a robust Process Fabric, we empower organizations to optimize operations, enhance decision-making, and foster innovation.

Our joint offerings and Solutions enable the creation of connected ecosystems and autonomous AI-driven platforms, driving exponential value and competitive advantage.

To know more about our Service offerings and Solutions built on Pega, please follow the link below:

For more information, visit Pega's website: www.pega.com

To learn more about Infosys Digital Transformations visit Digital Process Automation

Success Stories

Success Stories

Infosys helps Pegasystems serve more

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Success Stories

Mondelēz International partners with Infosys to digitize customer service and transform business

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Success Stories

Infosys improves customer experience for Radial through AI and agile development usage

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Success Stories

Infosys helps customers get the future ready advantage at Pega’s Customer Engagement Summit, Munich

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Insights

Awards

Infosys, with its rich product implementations, has garnered several prestigious recognitions from Pega for demonstrating a commitment to excellence and innovation in delivering transformative solutions.

Our recent accolades include the Customer Service Award for exceptional and innovative capabilities in delivering superior experiences and support, improving customer satisfaction and retention; the Industry Excellence Award for excellence in communications, enabling personalized 1:1 customer engagement for a large wireless service provider, resulting in increased retention and sales; and the Client Innovation Award for streamlined cancellation processing at a global online travel company, achieving a 33% increase in agent productivity.

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