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Finastra

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In today’s rapidly evolving financial landscape and customer expectations, maintaining complex in-house legacy systems has become burdensome for financial institutions. Despite mounting costs, they can’t deliver the digital experience that financial institutions need to provide to their customers. This has led to the massive surge in demand for platform centric operating models. With the demand for real time payments, open banking, and Digital lending along with competition from neo banks, traditional banks are increasingly looking for these platforms.

Infosys & Finastra help modernize the payment experience and Consolidate lending operations of financial institutions regardless of size or geographic location – from global financial organizations to community banks and credit unions, Finastra’s proven payment solutions such as Global PAYplus (GPP) & Payments-To-Go (P2G) alongside a flourishing ecosystem of collaborating Fintechs are designed to offer banks and financial institutions a full end-to-end and future-proof service.

Together we also work on Finastra’s industry leading Commercial Lending Platform-Loan IQ-used for servicing commercial syndicated and bilateral loans. Loan IQ is used by major global banks and financial institutions to consolidate their lending operations onto a single platform, eliminating the need for multiple, fragmented systems.

Infosys Domain Consulting, along with the Payments Practice and the Commercial Lending Practice, bring rich experience in implementing these products at scale. Joint solutions tackle many financial institutions’ immediate concerns of providing quick returns, reducing operational costs, risk & effort, and keeping alignment with market developments. We have a unique and well-established joint Go-To-Market (GTM) strategy providing implementation & managed services offering (including wrap-around services). By moving to payment services that are pre-configured for rapid onboarding, cloud based, evergreen, and open for collaboration with the Fintechs community, financial institutions can embrace the new normal, reduce operational costs, and spend more time driving innovation and delivering service excellence.

About the Partnership

Infosys and Finastra have a strong, well-established partnership since 2012, focused on delivering advanced solutions in payments and commercial lending, particularly through Finastra's Global PAYplus (GPP) and Loan IQ platform. Infosys acts as an implementation and managed services partner for Finastra, investing significantly in developing intellectual properties (IPs) and certifications for GPP and Loan IQ, which enhances our joint ability to deliver tailored and scalable solutions to banks and financial institutions

Regarding Global PAYplus (GPP), Infosys offers end-to-end payments transformation powered by this single global payments platform from Finastra. We provide a managed service that accelerates payment modernization with ready-to-use functionality and cloud scalability. Infosys has also developed a Global Payments Solution (iGPS) using a co-creation model with Finastra, leveraging joint innovation centers in London and Raleigh to co-develop solutions that meet specific client needs.

For Loan IQ, Infosys has executed transformation programs, including Configurations, data migration and integration and have built automation solutions to accelerate implementation and reduce operational risk. Loan IQ supports syndicated and bilateral loan lifecycle servicing capabilities management, secondary sales & trading, and collateral management.

Infosys maintains focused centers of excellence for Finastra products, driving continuous training, tool development, and quality processes.

Overall, the partnership between Infosys and Finastra spans a 360° offering of best-in-class payment and lending solutions, combined with implementation and managed services, designed to help financial institutions modernize, reduce operational costs, and innovate efficiently across payment and lending domains.

Key Benefits


Industry-leading solution offering

  • Finastra’s GPP & P2G solutions are Industry leading and compliant to regulatory standards and are capable to match the digital transformation objectives.
  • Hassle-free evergreen solution covering Infra + Product + Application maintenance and support for contract duration.
  • Craft on-trend digital payment experiences with resilient, responsive, and customer-centric payments offerings

Robust product competency centre

  • Infosys leverages its GPP Product Competency Centre for Accelerating Training and Best Practices adoption for Client implementations.
  • Deep Finastra Product Talent Pool and Payments expertise of Infosys resources
  • Infosys team of product specialists offer tailor-made solution matching the level of engagement, timeline and scale.

Faster Implementation

  • The solution’s modular design supports an incremental approach to transformation, allowing banks to take immediate steps based on near-term business objectives or regulatory requirements, while laying the foundation for a fully integrated, end-to-end payment services hub that replaces all legacy processing silos.
  • Navigate regulatory nuances for balanced, compliant innovation and maintain peace of mind for banks and financial institutions and their customers.

Payment consolidation and cost optimisation

  • Help in consolidated payment operations which helps to Saves time, reduces costs and risk and improves operational efficiency & Improves Customer Service.
  • Infosys provides a compelling commercial construct to lower the TCO and optimize the cost across program duration.
  • Get access to a world-class payment processing on the cloud with a flexible pricing model to help manage costs through P2G offering from Infosys & Finastra.
  • Consolidate multiple payment rails to a single payment platform for driving business optimization and to optimize total cost of ownership.

Key Offerings

1. Infosys offers a wide spectrum of Finastra’s Global PAYplus Product Implementation services:-

Increasingly financial institutions agree that the best way to address these challenges is through end-to-end payments transformation, powered by the implementation of a single global payments hub for managing and processing all domestic and cross border payments in a cost effective, secure, and reliable way. The GPP solution’s modular design supports an incremental approach to transformation, allowing banks to take immediate steps based on near-term business objectives or regulatory requirements, while laying the foundation for a fully integrated, end-to-end payment services hub that replaces all legacy processing silos.

Infosys team of GPP product specialists offer consulting & implementation services matching the level of engagement, timeline, and scale:-

  • Product & System Assessment – Assessment of existing system functionality and static data to identify impact to business processes, product customization and Integration points to meet the Product requirement. Product fitment analysis are also done.
  • Implementation Planning – Creation of product strategy for Bank which includes requirement definition, testing strategy and project plan. Identification of dependencies, risk and mitigation approach.

  • Test Planning – Creation of Test plan and strategy documents to include all functional modules with emphasis on product features and functionality.
  • Test Execution – Creation of test scripts and SIT execution to validate all functionalities and execution of the same. Test data setup.

  • Maintenance and Support – Support Major and Minor enhancements, Production Support of the platform and fixing of any production defects post go-live. Services will also include Product release support and maintenance releases.

  • Current state Assessment & Requirement Analysis – As-is vs To-be analysis for product configurations, integrations and document the requirements – BRD and Functional specifications.
  • Design and Build – This includes the Business configuration, building and integration of Interfaces. Build common infra for multiple GPP offices. Cloud solutions can also be used for cost optimization which will ensure reduced costs, reduced storage cost by centralizing payments data in cloud which can be reused later.
  • Migration – Migration of Static Data like customer, account, BICS etc. This involves setup of static data and the associated configuration.
  • Validation – Creation of Test plan, test scripts and execution. Perform regression / performance test. Manage Testing Cycles (Unit, SIT, UAT). Product/Sanity testing of the configured product.
  • Go-Live and Warranty support – Implementation Plan and Run book, Go Live and Post Go Live Warranty Support.

2. Payments to Go (P2G) Managed Services offering:-

P2G solution enables consolidations of legacy systems into a single, highly configurable payment hub. We provide a joint Infosys & Finastra GTM to enable P2G solutions for the clients through manged services offering.

P2G provides Access to open banking and a supporting ecosystem offering a full remit of ready-to use, easy to integrate digital banking services & its Microservices are lowering running costs, and accelerating time-to-market for new launches and development operations (DevOps)

Benefits

Focus on what matters

With Managed Services, banks can transfer the operational burden of hosting, patching, upgrading and day to day application management to Finastra, enabling them to shift focus to managing their core business and driving strategic priorities

Continuous modernization

Additionally, with continuous modernization built into our service model banks can always stay up to date, meaning compliance with regulatory and clearing scheme changes is built in

Driving business outcomes

P2G software led managed service enables greater business agility, reduces operational risk, and maximizes ROI.

Infosys GPP Competency Center

Infosys has a robust GPP Product Competency Centre which helps in Accelerating Training and Best Practices adoption for Client implementations.

Key Benefits


Best-in-Class Lending Platform for Complex Loan Structures

  • Finastra’s Loan IQ is a globally recognized platform for commercial and syndicated loan servicing, offering robust functionality across the entire loan lifecycle—from origination through servicing and secondary trading and settlement.
  • The solution aligns with the digital transformation goals of modern financial institutions.
  • Offers a comprehensive evergreen solution covering infrastructure, product, and application maintenance and support throughout the contract duration.
  • Enables banks to deliver resilient, responsive, and customer-centric lending experiences, enhancing operational efficiency and client satisfaction.

Specialized Lending Expertise through Infosys Competency Centre

  • Infosys’ Loan IQ Centre of Excellence accelerates implementation through reusable assets, proven frameworks, and deep product knowledge
  • Backed by a deep talent pool of Finastra-certified professionals and domain experts in commercial lending and syndicated loans.
  • Delivers customized implementation strategies aligned with client-specific goals, timelines, and scale of operations.

Accelerated Deployment with Modular Flexibility

  • Loan IQ’s architectural flexibility, modularity and APIs allows financial institutions to quickly launch into new regions without building everything from scratch.
  • Infosys ensures rapid deployment using agile methodologies, enabling faster realization of business value.
  • Helps institutions navigate regulatory complexities with confidence, ensuring compliant innovation and operational peace of mind.

Operational Streamlining and Cost Efficiency

  • Enables centralized loan servicing across multiple business lines, reducing duplication, manual effort, and operational risk.
  • Infosys offers a cost-optimized delivery model that reduces Total Cost of Ownership (TCO) through automation, cloud enablement, and managed services.
  • Consolidates fragmented loan systems into a unified platform, improving data consistency, reporting accuracy, and customer service.

Key Offerings

Infosys offers an in-house Digital suite for accelerated migration and implementation of Finastra’s Loan IQ

Where businesses are looking for increasing efficiency, scalability, and better risk management, Finastra Loan IQ can comprehensively service the entire loan portfolio, from the most complex syndicated lending to simple, high volume bilateral loans.

Infosys team of Loan IQ product specialists have built a suite of tools and accelerators that can accelerate Loan IQ migration and implementation. Digital suite encapsulates:

  • Infosys Data Migration (IDM) tool
  • ACBS to Loan IQ Data Mapping Accelerator
  • Infosys Transaction Reconciliation System (ITRS)
  • Loan IQ Testing Automation

Digital Suite – Loan IQ Migration & Implementation

Finastra Loan IQ Center of Excellence

Loan IQ Product CoE has 250+ techno functional consultants and 50+ assets to accelerate Product Implementation & Upgrade

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