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Key Benefits

Enhanced customer experience by monitoring, designing, and implementing customer feedback

Enhanced customer experience by monitoring, designing, and implementing customer feedback

Reduced time-to-market by utilizing pre-built items in a vast array of repositories and product configurations with minimal additional coding

Reduced time-to-market by utilizing pre-built items in a vast array of repositories and product configurations with minimal additional coding

Better process performance with flexible and open architecture to integrate seamlessly with customer ecosystems

Better process performance with flexible and open architecture to integrate seamlessly with customer ecosystems

Stronger operational control through robust authorization and permission structures

Stronger operational control through robust authorization and permission structures

Improved digital services to elevate group and individual participant experience

Improved digital services to elevate group and individual participant experience

Unified customer 360-degree view to support individual and organizational relationships and interactions

Unified customer 360-degree view to support individual and organizational relationships and interactions

Infosys has a successful track record in delivering large-scale transformation programs that help insurers enhance customer experience and reduce operational costs. The Infosys-Vitech V3locity Center of Excellence (COE) provides a variety of V3locity platform services such as product implementation, integration, customization, and configuration as well as application maintenance, operations, and management of various environments. Early adoption of the V3locity platform gives insurers a competitive advantage by addressing the challenges of legacy systems. Through the COE, Infosys and Vitech provide a range of reusable artifacts, best practices, tools, and accelerators: