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Client: Ricoh Americas Corporation
Gail Guillotte, VP, Enterprise Solutions, Ricoh Americas Corporation, speaks about the Ricoh-Infosys strategic partnership that has been in place for over a decade and the ways in which the relationship has evolved. She provides insights on the key role Infosys has played, beginning with a system support model and then progressing to an innovation collaborator. This collaboration has introduced technology enabler's such as Social Collaboration, comprehensive code impact testing and providing enhanced ERP inquiries sans customization's via AssistEdge. The Ricoh-Infosys partnership is allowing Gail and her team to provide timely, effective solutions.
Infosys has helped Ricoh grow with products like Assistedge, IIP, Panaya which is allowing them to "Be More."
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