Business process management (BPM) is emerging as a preferred platform for
digital transformation, bringing in new consumer-centric channels to connect back into the enterprise, automate regulatory compliance, help enhance operations, and enrich and contextualize user experience; thereby allowing enterprises to develop and deploy rapidly. Leading organizations are looking to effectively serve and retain customers, operate internal processes, and create new products and business services. Organizations must strive for balancing and achieving both digital customer experience and operational efficiency.
BPM is emerging as a preferred transformation platform for all aspects of the digital enterprise.